Is it possible to edit estimated work time (Hours/Minutes) in-line?
Hello!
I know that its possible to edit estimated work hours in-line from the 'Items' view.
However I'd like to be able to update a ticket's work estimate, in-line, from the 'Ticket View' where you have all the ticket's details in front of you. There is perhaps a setting for this already, but I didn't find anything about it in the admin pages or FAQ, and it seems the only way to quickly edit this value is to press the 'Edit' link in the ticket view.
If this isn't a setting would it be possible for you to enhance the 'Ticket View' page and add this? I guess it'd be quite a minor job!
Many thanks for your time and efforts! -Marc
M0053
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Wednesday, October 5, 2011, 6:33:55 AM |