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Gemini Restore Error

projects

When restoring a project from my test environment to production I get the following error:

Object reference not set to an instance of an object. at CounterSoft.Gemini.Business.RestoreBase.CheckValidIssueStatusIDNotCreate(Int32 IssueStatusID, Int32 iProjectID) at CounterSoft.Gemini.Business.RestoreBase.CreateIssues(List`1 alIssues) at CounterSoft.Gemini.Business.Restore35.NextEntity(Object Data) at CounterSoft.Gemini.Business.Restore35.Start() at CounterSoft.Gemini.Business.BackupRestore.RestoreManager.CreateProjects(Byte[] fileContent, String jsonFilename, Boolean overwrite, Boolean randomProjectCodes, String filepath, String password) at CounterSoft.Gemini.Web.Admin.ProjectRestore.CreateProject() at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

I am running 4.1.1 on both servers.

User94653
· 1
User94653
Replies (1)
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Is it possible to send us the backup file (support at countersoft dot com)?


Mark Wing
· 9108
Mark Wing