Default OnClose/OnComplete resolution
Hello!
I'm fairly sure that in the past Gemini would automatically set a tickets resolution to 'Completed' when its status was changed to one which also indicated it was closed.
Regardless of whether this did or didn't happen in the past; It would be great to have a project/component setting where the default 'OnClose/OnComplete' resolution could be set.
It would also be great if the 'Percent Complete' would automatically be set to 100% when a tickets status is changed to a 'Closed' status.
The attached file shows a screenshot of the moment after switching a ticket to a 'Closed' status.
Many thanks for your time and kudos for Gemini, its a great tool! -Marc Binns
M0053
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Monday, August 15, 2011, 12:12:51 PM |