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Help Desk Group w/ multiple possible projects

projects
security

My help desk user group (external customers) has two possible projects to select - their regular hotline and a sort of test playground. We also have several other projects, where the "view project" right is not granted to this group (named "customers", previous name "everyone (auth.)"

When a user in the customer role clicks on "new item" in the second row of the screen (on the very right) - it works.

Klick on the "new item" popup in the top left corner - it works. Klick on the "new item" link before the popup pops up - you get a server error "view project" right is missing.

Is this a misconfiguration of mine? Or a bug? Using 4.1

tnx Heiko

Heiko Scharnberg
· 125
Heiko Scharnberg
Replies (2)
helpful
0
not helpful

Can you please send an email to support at countersoft dot com? We will need to do a remote session as we cannot re-create the issue.


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful
··· This is a bug, which will be fixed very soon (4.1.1)Mark WingMonday, August 01, 2011, 5:53:06 PM

Mark Wing
· 9108
Mark Wing