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Can I have resolved date set to the date when resolution is set to Implemented?


I noticed that when we set the resolution to Complete or Cancelled, there is a date set in the Resolved field. Can I get the Resolved field updated when we set the resolution to Implemented?

· 1
Replies (1)
not helpful

Yes, make sure that the "implemented" resolution is marked as final in the Administration -> Resolution page.

Saar Cohen
· 5000
Saar Cohen