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Roadmap API call stopped working

api

Hi,

I use Java APIs to query for roadmap issues (Gemini v3.7.2) like /api/projects.ashx/projects/70/roadmap

and by some reason i have started getting empty resultsets from this request although if i log in using the same user, it shows me a lot of open issues in project roadmap.

Is there any way to diagnose the issue or maybe you can advise on what may affect the behavior of such API request?

Vitaly Kapara
· 1
Vitaly Kapara
Replies (5)
helpful
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not helpful

Do you know what has changed? Check the Gemini system log for errors.


Mark Wing
· 9108
Mark Wing
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not helpful

There are no errors in system logs, but when i played with permissions for the user account used to do API query, it has returned data again,so now only the 2nd part of the question: is there any way to diagnose the system behavior in such cases (like run some stored procedure or see some logs etc)?


Vitaly Kapara
· 1
Vitaly Kapara
helpful
0
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If this is a permissions issue then simply log in to Gemini using that user.


Mark Wing
· 9108
Mark Wing
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So if the user sees the issues from project's 'Roadmap' screen, the same should be returned by API, right?


Vitaly Kapara
· 1
Vitaly Kapara
helpful
0
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Yes, you should see the same data if you are viewing the web or via the api.


Mark Wing
· 9108
Mark Wing