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How do you create templates to be used when creating a new issue/call

usage

How do you create templates to be used when creating a new issue/call?
User94272
· 1 		User94272
Thursday, May 12, 2011, 11:53:50 AM
Replies (5)
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Which version of Gemini and editor are you using? If you need the same template for all then set the default description.
Mark Wing
· 9108 		Mark Wing
Thursday, May 12, 2011, 12:22:43 PM
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Hi I am using v3.7.1 Build 2732 but not sure how I tell which editor I am using. If you mean what I normally use for creating templates I use Adobe Acrobat or Word.


User94272
· 1 		User94272
Thursday, May 12, 2011, 5:44:26 PM
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Use the template manager icon of the editor (in Gemini) to add your template. All templates are stored under the Controls\RAD\UserTemplates directory.
Mark Wing
· 9108 		Mark Wing
Thursday, May 12, 2011, 5:51:43 PM
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I can see when you use the template manager that you can open upload other .html & .htm files but cannot see how you create these in the 1st place via Gemini. Can you do this and do you have any sample call logging templates?
User94272
· 1 		User94272
Friday, May 13, 2011, 12:18:55 PM
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You have to put the html file in the Controls\RAD\UsetTemplates yourself.


Mark Wing
· 9108 		Mark Wing
Friday, May 13, 2011, 12:22:03 PM