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CustomFieldData in email under v4.0

emails

Hello,

My IssueCommentSubjectLine.vm template file is set up like this:

[$issue.IssueKey] $issue.IssueCustomFieldData[1].CustomFieldData Commented - $issue.IssueSummary

But when I receive an new comment email the subject line looks like this:

[SS-681] CounterSoft.Gemini.Commons.Entity.CustomFieldDataEN[][1].CustomFieldData Commented - Lorem ipsum dolor sit amet.

Is CustomerFieldData supported in the email template like I am attempting?

Appreciate any assistance.
SimonW
· 1 		SimonW
Thursday, April 21, 2011, 4:22:08 AM
Replies (6)
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How many custom fields do you have? Remember the indexing is 0 based so you might need: $issue.IssueCustomFieldData[0].CustomFieldData Commented - $issue.IssueSummary
Mark Wing
· 9108 		Mark Wing
Thursday, April 21, 2011, 9:59:19 AM
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I've got 3 custom fields. The one I am interested in has an ID of 3, so I tried both ..[3] and ..[2]. That was under v3.7 and the result was similar (printed the entire command as a literal string) so I upgraded to v4.0 and I get the result as above.

I can't remember if I have tried both the ID and a zero based equivalent, so will try and report back.
SimonW
· 1 		SimonW
Thursday, April 21, 2011, 10:22:58 AM
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Sorry, are you using the mail plugin or scheduler service for sending alerts (Administration -> Notifications)? If you are using the mail plugin then this will not work.
Mark Wing
· 9108 		Mark Wing
Thursday, April 21, 2011, 10:28:59 AM
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Scheduler.
SimonW
· 1 		SimonW
Thursday, April 21, 2011, 10:33:19 AM
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Check windows application lop (event viewer) for errors from the scheduler.
Mark Wing
· 9108 		Mark Wing
Thursday, April 21, 2011, 10:34:11 AM
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I've now checked the application log and there are no errors.

So I'm not making any assumptions, the correct file to edit is: SubjectLineIssueCommented.en-GB from the ..\CounterSoft\Countersoft Gemini Scheduler Service\MailTemplates folder.
SimonW
· 1 		SimonW
Tuesday, April 26, 2011, 11:58:12 PM