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Gemini - When creating or editing my defects, the editing (icons) tools are missing.

usage

Repro Steps: 1. Using IE 7, navigate to my companies Gemini URL. 2. Navigate to a Project. 3. Select the Create defect link.

Expected Results: The standard editing (icons) tools are displayed.

Actual Results: The editing icons are missing.

How do I get them back?
LawrenceMcNaughton
· 1 		LawrenceMcNaughton
Monday, April 18, 2011, 9:31:12 PM
Replies (3)
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Which version of Gemini are you running? By "editing icons" do you means the rich text editor toolbar?

Can you please test on our site http://gemini.countersoft.com
Mark Wing
· 9108 		Mark Wing
Tuesday, April 19, 2011, 9:45:25 AM
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Thanks for your response.

  1. Version = 2.0.3
  2. Editing Icons = yes, the rich text toolbar.

One additional note; other team members have told me the problem has started after they installed MS Live Meeting. Most of our team members have MS Live Meeting installed. As a work-around for this issue, they have installed Firefox. I find this an unexceptable work-around for our test PC's, because we only support Internet Explorer 7 & 8 for our projects.

Thanks for the help, Larry
LawrenceMcNaughton
· 1 		LawrenceMcNaughton
Tuesday, April 19, 2011, 4:01:28 PM
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Sorry, but not a lot we can do it this situation. As you've said this is a machine configuration issue, which we haven't seen before. Did you try moving Gemini to another server?
Mark Wing
· 9108 		Mark Wing
Wednesday, April 20, 2011, 11:26:53 AM