Home Home
  login

Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Automatic error reporting component / plugin

items
web-app
api

Is there any error reporting plugin that would create automatically issues in my specific project?

Lets say I would create another project in Gemini, name it MySupportProject. (type - support).

Now, what I want is the software to create a ticket in the support project, whenever user reports the problem in my system (I will provide the screen to input description etc. or automatically log critical exception).

Do you have a component for that or do I need to create one myself? Do you think you could add something like that ? (I guess with API its not needed, but worth asking)

Roland
· 1
Roland
Replies (2)
helpful
0
not helpful
ANSWER

Simply use Gemini's API to do so. We provide a rich api with security see our api sample application (C#.net): http://www.geminiplatform.com/downloads/v40/CounterSoftGeminiAPI_Samples.zip


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

I thought so, but still needed to ask


Roland
· 1
Roland