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Email Scheduler Must be Restarted after XML Error

emails

Occassionally I have to restart the email scheduler. On the system event log I see this error:

System.Xml - '>' is an unexpected token. The expected token is '"' or '''. Line 1, position 55. - at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.DtdParserProxy.System.Xml.IDtdParserAdapter.Throw(Exception e) at System.Xml.DtdParser.Throw(Int32 curPos, String res, String[] args) at System.Xml.DtdParser.ThrowUnexpectedToken(Int32 pos, String expectedToken1, String expectedToken2) at System.Xml.DtdParser.ParseExternalId(Token idTokenType, Token declType, String& publicId, String& systemId) at System.Xml.DtdParser.ParseInDocumentDtd(Boolean saveInternalSubset) at System.Xml.DtdParser.Parse(Boolean saveInternalSubset) at System.Xml.XmlTextReaderImpl.DtdParserProxy.Parse(Boolean saveInternalSubset) at System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(Stream inStream) at CounterSoft.Gemini.Commons.Rest.Serializer.ConvertToObject[T](Stream stream) at CounterSoft.Gemini.WebServices.BaseService.GetObjectFromResponse[T](Stream stream, Int64 length) at CounterSoft.Gemini.WebServices.BaseService.ThrowResponseException(WebResponse response) at CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType) at CounterSoft.Gemini.WebServices.UsersService.GetUser(Int32 id) at Countersoft.Gemini.Scheduler.EmailAlerts.EmailAlertsProcess.ProcessIssueAlerts()

What's up?

Tom Wells
· 1
Tom Wells
Replies (4)
helpful
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not helpful

Which version of Gemini? Do you get it everyday? It seems like a communication issue.


Saar Cohen
· 5000
Saar Cohen
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v4.0.0 (build 2995)

Had it happen a couple of days in a row. Then it went 10 days before it did it again.


Tom Wells
· 1
Tom Wells
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Please try and install scheduler 4.0.1: http://www.geminiplatform.com/downloads/v40/CounterSoftGeminiSchedulerv40_1.exe this should solve the issue.


Saar Cohen
· 5000
Saar Cohen
helpful
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not helpful

I've got it installed. I'll post back if there's a problem.


Tom Wells
· 1
Tom Wells