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Changing From Email Address

emails

We have a running Gemini environment and we want to change the "From Email Address" from for example a@test.com to b@test.com.

I goto "Global Settings > Notifications" and change the email address in the textbox "From Email Address" from a@test.com to b@test.com.

The other settings are:

Email Issue Creator: No Email Issue Resource: No Email Alerts Enabled: Yes
Email Alert Engine: MailPlugin
From Email Address: b@test.com
From Display Name: Indivirtual Gemini Issue Tracker

Now the problem, when I create for example a comment on a issue, I still receive an email alert from a@test.com (the old email address). On the other hand when I send for example an email via "Send Issue Link", I got an email from b@test.com (the new email address).

This is not what I expected, how do I change the from email address on all email's?

What I already did: - Restarted the web app. - Looked in the web.config for the old email address. - Search through the database, didn't find the old email address a@test.com.

Does anyone have an Idea how I can fix this problem?

Thanks

Erwin
erwin
· 1 		erwin
Wednesday, June 10, 2009, 11:50:33 AM
Replies (4)
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Changing your email via "my profile" should be it. Can you please confirm that the update worked?
Mark Wing
· 9108 		Mark Wing
Friday, June 12, 2009, 9:56:17 AM
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I don't want to change to change the "to" email address, thats works fine.

It's the from address that's different between for example the "Email alert" (for example when you add a comment) and "Email this issue"

I changed the email address in the textbox "From Email Address" from a@test.com to b@test.com. (in "Global Settings > Notifications"), and now the following happens:

The from address from the "Email alert" is from the old from address (in the above example: "a@test.com"). The from address from the "Email this issue" email is from the new from address (in the above example: "b@test.com").

How can I change the from address from the "email alert"? is it caching or are the other settings to change?
erwin
· 1 		erwin
Friday, June 12, 2009, 10:53:46 AM
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Sorry, yes, that should be it.

Are you able to restart the server? The issue is that the mail plugin is cached along with the data.
Mark Wing
· 9108 		Mark Wing
Friday, June 12, 2009, 12:24:07 PM
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Thanks, that solved the problem
erwin
· 1 		erwin
Friday, June 12, 2009, 5:42:18 PM