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SMTP not working

emails

v2.2.6

Yet another post on the email. This has been the most problematic part of the product by far. It's only half a product without it. I've only been able to get it to send email sporadically a few times over a year ago. All the SMTP settings look right. The Test button doesn't appear to do anything.

Q1: what exactly does the Test button do? Who does it send the test email to?

Impersonation is false in web.config, and the dedicated app pool identity is one that the host sets up with the account. Asp.net SmtpClient works properly for sending emails in my own applications on that host (shared hosting). Since I have seen so few emails out of the program, I am not sure what it is supposed to do. Certainly it sends email on issue creation or is supposed to.

Q2: How can I make sure it sends email to all the users?

Q3: Is Gemini supposed to send email on updates to issues? I've never seen it do this.

Thanks for any help.
Probably won't want to set up the scheduler if that's what you would suggest.




PaulS
· 1
PaulS
Replies (3)
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The test email will be sent to the logged in user. Ddi you check Gemini's error log for errors?

Gemini should send alerts on issue creation, update, comment etc...

These emails will be sent depending on user's email preferences (email alerts link) per project or if the user is a watcher.

The best way to test it by adding yourslef as an issue watcher and updating an issue. You should get an alert as long as you have "email me my changes" set to yes in "My Profile".

 


Saar Cohen
· 5000
Saar Cohen
helpful
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not helpful

I can't check the log since it can't be written to since I can't write to the c: drive. As far as I know, there isn't another log I am overlooking?

Happily I can say it is now sending email. Too bad I don't know what I did to fix it. It might have been explicitly adding impersonation=false to web.config or turning off the email error log. Perhaps the fatal error in logging (since I can't write to c: on shared hosting) was causing the email to fail completely. Wish I knew.

Since it is now sending email I can experiment with the project settings to see what works for us.

BTW, the "change log" on the project is always empty. Don't know what that's about.




PaulS
· 1
PaulS
helpful
0
not helpful

There is a Gemini log via the Administration -> Error Log page.

As for change log, it will show all unachieved and released versions.


Saar Cohen
· 5000
Saar Cohen