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Issue emails Not Sent

emails

when I click Email alerts for a project I then check all boxes and click save. When any issues is created no email is every received. I have successfully setup the smtp settings and I can test this by clicking send project link. If I do this it sends the email to me no problem. Is there a security setting I missed to allow email notifications to be sent when an issue is assigned. Also, I would like only that the person who got assigned recieve an email not the entire group. Is this possible?

joethecoder
· 1
joethecoder
Replies (4)
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Please check the Administration -> Notifications page. What is the alert engine?

If its the scheduler service then please make sure you have installed it. If it is the mail plug-in, please check the error log.

Also, make sure all check boxes in that screen are ticked.

To automatically alert issue resource set the "Email issue resource" on the same screen to "Yes".


Saar Cohen
· 5000
Saar Cohen
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I changed the mail type to mail plug-in and get the following error.

Socket connection has been refused by remote host. InnerException message follows: No connection could be made because the target machine actively refused it 127.0.0.1:25

Should not the ip:port be the same as the smtp settings I added instead of localhost? There is no smtp server on the localhost(127.0.0.1)


joethecoder
· 1
joethecoder
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I have it working with the scheduler now. Thanks, -Joe


joethecoder
· 1
joethecoder
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Glad its all ok now. Thanks for the update.


Saar Cohen
· 5000
Saar Cohen