Can post the full error message form the application log (event viewer)?
Did you configure the url, username and password?

Yes, i configured url, username und password. It worked before with Gemini 3.1.

Here is the full error message. (german) Windows Server 2008 R2

System - Die zugrunde liegende Verbindung wurde geschlossen: Die Verbindung wurde unerwartet getrennt.. - bei System.Net.HttpWebRequest.GetResponse() bei System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials) bei System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) bei System.Xml.XmlTextReaderImpl.OpenStream(Uri uri) bei System.Xml.XmlTextReaderImpl.PushExternalEntity(SchemaEntity entity, Int32 entityId) bei System.Xml.DtdParser.HandleEntityReference(XmlQualifiedName entityName, Boolean paramEntity, Boolean inLiteral, Boolean inAttribute) bei System.Xml.DtdParser.GetToken(Boolean needWhiteSpace) bei System.Xml.DtdParser.ParseSubset() bei System.Xml.DtdParser.Parse(Boolean saveInternalSubset) bei System.Xml.XmlTextReaderImpl.ParseDoctypeDecl() bei System.Xml.XmlTextReaderImpl.ParseDocumentContent() bei System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) bei System.Xml.XmlDocument.Load(XmlReader reader) bei System.Xml.XmlDocument.Load(Stream inStream) bei CounterSoft.Gemini.Commons.Rest.Serializer.ConvertToObject[T](Stream stream) bei CounterSoft.Gemini.WebServices.BaseService.GetObjectFromResponse[T](Stream stream) bei CounterSoft.Gemini.WebServices.BaseService.ThrowResponseException(WebResponse response) bei CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType) bei CounterSoft.Gemini.WebServices.BaseService.GetResponse[T](String url, Object o, RequestType r) bei CounterSoft.Gemini.WebServices.BaseService.WhoAmI() bei CounterSoft.Gemini.Scheduler.SchedulerService.OnStart(String[] args)

Please notice I've de-activated the anonymous authentication in IIS. Wenn it is activated I have the following error: CounterSoft.Gemini.WebServices - Method requires authentication - bei CounterSoft.Gemini.WebServices.BaseService.ThrowResponseException(WebResponse response) bei CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType) bei CounterSoft.Gemini.WebServices.BaseService.GetResponse[T](String url, Object o, RequestType r) bei CounterSoft.Gemini.WebServices.BaseService.WhoAmI() bei CounterSoft.Gemini.Scheduler.SchedulerService.GetServiceManager(String url, String username, String password)

Should I run the service with a windows user (and not local system) which is also a gemini user?

Are you using windows authentication? If so, run the service as a windows user.

Yes, we use win authentication and I just tried running the service as a windows user. Same error unfortunately.

I've tried the new API with following code: Dim ServiceManager As New CounterSoft.Gemini.WebServices.ServiceManager("http://gemini", String.Empty, String.Empty, String.Empty, True) Dim ui As CounterSoft.Gemini.Commons.Entity.UserEN ui = ServiceManager.IssuesService.WhoAmI

The UserEN is empty. No Username, IsAuthenticated = False. But I can retrieve an Issue ! Dim issue As CounterSoft.Gemini.Commons.Entity.IssueEN issue = ServiceManager.IssuesService.GetIssue(350)

works!

Any Light on this one? Thanks Erik

Are you using the 3.7dlls? If so, please send an email to support at countersoft dot com and we will arrange a remote session to see if we can sort this out.

2 Problems: 1. The ServiceManager needs the windows username as well (leave password blank). Please update your documentation at http://api.countersoft.com/Authentication.aspx 2. There is some sort of connection failure connecting to the gemini application at the same server the IIS is running on. I'll try to get that working and get back on this.

Thanks for your quick support!

Best regards Erik