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CounterSoft Gemini Scheduler Errors

emails

in the event viewer when i start up the scheduler, i see the following error after the message that says "configuring client..." and before "configured service manager for client..."

CounterSoft Gemini Commons version 3.5.3.2390.

Event Type: Error
Event Source: CounterSoft Gemini Scheduler
Event Category: None
Event ID: 0
Date:  8/24/2009
Time:  7:03:39 PM
User:  N/A
Computer: <my server>
Description:
System.Xml - Root element is missing. -    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at System.Xml.XmlDocument.Load(Stream inStream)
   at CounterSoft.Gemini.Commons.Rest.Serializer.ConvertToObject[T](Stream stream)
   at CounterSoft.Gemini.WebServices.BaseService.GetObjectFromReponse[T](Stream stream)
   at CounterSoft.Gemini.WebServices.BaseService.ThrowResponseException(WebResponse response)
   at CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType)
   at CounterSoft.Gemini.WebServices.BaseService.WhoAmI()
   at CounterSoft.Gemini.Scheduler.SchedulerService.GetServiceManager(String url, String username, String password)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 
JSherman
· 1 		JSherman
Tuesday, August 25, 2009, 1:09:23 AM
Replies (4)
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one thing i should mention, we are using Windows authentication instead of forms.  not sure if that makes a difference.
JSherman
· 1 		JSherman
Tuesday, August 25, 2009, 1:16:51 AM
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Please make sure that the service log on account is a valid domain account and is able to connect to Gemini. Also, please make sure that you enter the same username in the config file of the scheduler and leave the password blank.
Mark Wing
· 9108 		Mark Wing
Tuesday, August 25, 2009, 10:28:13 AM
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i am still receiving the errors...

i created a domain account, setup that user as the service account for the scheduler.

then i logged into gemini with that user account and created the account and gave it "gemini administrator" rights.

the user is "domain\username"

below is how my config file for the scheduler is setup:

<?xml version="1.0" encoding="utf-8" ?>
<configuration>
  <configSections>
    <section name="Gemini" type="CounterSoft.Gemini.Scheduler.ServiceConfigSection, CounterSoft.Gemini.Scheduler" />
  </configSections>
  <Gemini>
    <Clients>
      <Client WebServicesURL="">http://<main-url>" AuthenticationUsername="domain\username" AuthenticationPassword="" />
    </Clients>
  </Gemini>
</configuration>
JSherman
· 1 		JSherman
Tuesday, August 25, 2009, 3:25:39 PM
helpful
0
not helpful

so i've solved the problem...but i don't know what the actual problem was...

i created an alias domain name and setup IIS to accept the headers for this website.

example:  http://tickets

i noticed anywhere except on the IIS server, i wasn't connecting to the website

so i change it to a virtual directory off the server:
http://servername/tickets

and everything started working...any thoughts?
JSherman
· 1 		JSherman
Tuesday, August 25, 2009, 4:49:36 PM