Installation complete - Login fails
I have completed the installation of the trial version of Gemini 3.7.2 on my webserver - Windows 2003. DB is on separate server SQL 2005.
Installation completed ok, but had to use the separate installer to create test DB.
In the user Table, I see Manager, anon, Developer, Client. But manager/manager or Manager/ Manager fail for log in. Or at least I never see a screen change beyond the login and no projects page. No admin options.
Suggestions anyone?
Thanks
Jayne
JayneAKA
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Tuesday, August 17, 2010, 4:10:00 PM |
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Do you get the message "Incorrect username and/or password"? |
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If I use Manager/Manager - yes. if I use Manager/manager - no. Manager and no pass - yes. manager and no pass - yes. Email isn't activated as you have to be logged in, so the reset password fails. Any script suggestions on changing the password? |
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sorry, reread your post. DB set to case sensitive. I haven't encountered that one before so I'll to do some reading to figure out HOW to change that one. thx. |
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showing CI in the Collation, so yes it would seem to be case sensitive. |
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CI means case insensative. If you login as manager / manager and don't get the login failed message then you should be logged in. Do you see the Log off link after that? |
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I see the same page all the time. No administrator option or options menus. No Log out ever. Just the basic sign in 'log in' option menu and a listing telling me I have no projects. Thanks for ALL your help. It's greatly appreciated.
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Did you install the sample database (eg database installer) or ran the database SQL scripts? |
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I ran the SQL db installer exe and created a new db on my sql server. Nicely written, works great. |
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Ok, please send an email to support at countersoft dot com and we will arrange a remote session to see if we can solve this issue. |
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Thankyou for the offer. I am heading to lunch and then will contact support. Have a great day. |
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