Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Custom Fields Filtering

web-app

Hello! I found many strange issues with issue filtering and hope you can explain me what is wrong.

I have for example 3 fields. First one is "Sprint" - text, second "Team" and third "TimeType" - listboxes.

First issue I have encountered is, that it is not possible to filter by several custom fields at the same time, which is critical for me :(

  1. I select Project, then Issues and then click on "Custom Fields" and select value "xyz" from a listbox of field "Team". It shows with the small font "Team: xyz". But then I click again on "Custom Fields" link and see xyz selected and want also to select "Bugfixing" as TimeType value of the second listbox. After I do this I still see only "Team: xyz" under the "Custom fields" link. I click on "View" button and it shows me no issue, but there are such issues of team xyz and timetype "Bugfixing" when I see issues without filtering! Well, I deselect "Team" and now it starts showing the TimeType: bugfixing. But I need both together!

  2. I enter the value "16" into the spint text-box of the filter and selected nothing for other custom fields. It shows me "Sprint: 16" under the custom fields box. And then I click on "View" button and it changes to "undefined: 16". But filtering was correct. When I change then 16 to 15, it still writes "undefined".

Only after I selected another project it starts again writing "Sprint:" instead of "undefined". For that project. Then I return back to my project, it is still "Sprint" but after clicking "View" it thinks a long time and then shows me correct filtered issues but still with "undefined".

  1. I've selected Team: xyz and then after got correct filtered issues clicked on "Excel". I see there only the custom field "Team" filled with the values. The two other custom fields Sprint and TimeType are completly empty, however on a web-page the values were shown.

The issues 1) and 3) are very critical for me as I need to filter by multiple custom fields and I also need the Excel export to calucale there sum of the custom field values of the current filtered view.

Thanks Anton

angestar
· 1
angestar
Replies (1)
helpful
0
not helpful

Hi Anton,

  1. Yes, at the moment it is only possible to filter by 1 custom field only. However, in 4.0 the restriction has been removed: http://gemini.countersoft.com/Default.aspx?p=2&i=4075
  2. This is a bug that has been fixed as part of the multi searching in 4.0.
  3. This is a bug that has been fixed in 4.0: http://gemini.countersoft.com/Default.aspx?p=2&i=4032
4.0 is due out in the next couple of months.

The roadmap can be found here: http://gemini.countersoft.com/Default.aspx?GEM=RoadMap


Mark Wing
· 9108
Mark Wing