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Create Quick Issue not working

web-app

When I try to create a quick issue on a project and click the Create button. Nothing happens. No error message appears and no issue is created. The pop up window remains unchanged.

I tried setting up some of the prjoect default values, but that didn't help.

We are running v3.7.2 Build 2784.

smaggi
· 1
smaggi
Replies (3)
helpful
0
not helpful

Can you please check Gemini's system log (Administration -> System log)?
Also, please check if you are getting a javascript error in your browser.


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

There are no new entries in the System Log. I used IE8 with settings to show all script errors and none were displayed. It all acts the same in Firefox.


smaggi
· 1
smaggi
helpful
0
not helpful

Please send an email to support at countersoft dot com and we will arrange a remote session.


Saar Cohen
· 5000
Saar Cohen