Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Watch tickets

web-app

When I create a ticket, I'm not added as a watcher for some reason. However, it works fine for another users. Is there any ability to change this on the Profile & Preferences page? If it's not, what do you think could cause this issue? Thanks.
d.bratchuk
· 1 		d.bratchuk
Monday, February 15, 2010, 11:43:06 AM
Replies (2)
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This is controlled by a global setting in the Administration -> Notifications page (email issue creator).
Please make sure that it is set to Yes.
Mark Wing
· 9108 		Mark Wing
Monday, February 15, 2010, 12:38:00 PM
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Thanks. In fact this option has been disabled in my own profile.


d.bratchuk
· 1 		d.bratchuk
Wednesday, February 17, 2010, 10:05:27 AM