Comments Screen timed out while trying to open
Hi,
Our users are facing issue with comments screen in the issue.
The screen was timed out and not opened while trying to add a new comment.
Any suggestions or solution ?
Regards,
Senthilnathan
Senthilnathan
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Monday, January 25, 2010, 7:44:08 AM |
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Did you get an http timeout or SQL timeout? |
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Hi Mark, Thanks for the quick response. They are receiving the http request timed out errors Thanks, Senthil
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Which version of Gemini are you running? |
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Hi, We are running Gemini 2.0.3. I tried adding a comment in your gemini site and it successfully got added. we dont have any other web.config file above the gemini but we do have test virtual directory that has one web.config file. Gemini was configured as a website not a virtual directory. Thanks, Senthil |
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Hi Mark, This is the error message we received While adding issue 1. at CounterSoft.GeminiBiz.7cdfe764c33c38b0.0a66b07b4f5fba22(IssueCommentEN 732c0a0fe634473a) at Gemini.CreateIssComment.btnCreateClick(Object sender, EventArgs e) While adding an image 2. at CounterSoft.GeminiBiz.7cdfe764c33c38b0.304da9439686703b(IssueCommentEN 732c0a0fe634473a) at Gemini.EditComment.imgUpdateClick(Object sender, ImageClickEventArgs e) Thanks, Senthil |
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Hi I am taking from issuelog table in database.The message is Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. The prior two descriptions are stack traces. Thanks, Senthil |
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Do you get this only for comments? Can you create issues? |
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Hi Mark Yes,able to create issues and some times comments not viewable properly while in edit mode. If you want a screen shot,then i would send Thanks, Senthil |
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Please send to support at countersoft dot com |
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