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Enforcing Notifications

web-app

Some of my users are switching off email notifications at project level - I want to enforce that email alerts are received for assignments , comments , resolutions  and a couple of others

 

is there a way i can enforce the notifications or remove the ability for the user to select which notifications they get.

 
jimw13uk
· 1 		jimw13uk
Monday, September 20, 2010, 2:53:16 PM
Replies (5)
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Unfortuantely, you can't control that. However, what you can do is set "Email issue resource" in the Administration -> Notifications page. This will set the resource as issue watcher and will alert them on any change in the issue regardless of their preferences.
Mark Wing
· 9108 		Mark Wing
Monday, September 20, 2010, 3:02:00 PM
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Are the personal preferences saved in the database anywhere as I can enforce it by putting a trigger on the sql to reinsert the value if its removed.
jimw13uk
· 1 		jimw13uk
Tuesday, September 21, 2010, 12:08:01 PM
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Yes, it is stored in the gemini_watchproject table (per user per project). The value will be updated, not removed.
Mark Wing
· 9108 		Mark Wing
Tuesday, September 21, 2010, 12:09:33 PM
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what are the watchcodes in that table - is there a set number of values I have to use
jimw13uk
· 1 		jimw13uk
Tuesday, September 21, 2010, 12:30:57 PM
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The watchcode field is a combination of the following:
            CREATEDALERT = 1,
            UPDATEDALERT = 2,
            DELETEDALERT = 4,
            COMMENTEDALERT = 8,
            STATUSCHANGEALERT = 16,
            RESOLUTIONCHANGEALERT = 32,
            ASSIGNEDALERT = 128,
            CLOSEDALERT = 256,
            RESOLVED_ALERT = 512,

a value of 959 is all the alerts selected. If a user deselected all alerts then the record will be deleted.
Mark Wing
· 9108 		Mark Wing
Tuesday, September 21, 2010, 12:38:19 PM