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Cannot open zip file with the source

web-app

Hi,

My boss bought Source Code License of your product.
Now I need to make some modifications. I downloaded source.
I assumed that this zip protected same password as password to client account.
I downloaded this zip, opened it by Windows Compressed (zipped) Folder, pressed "File->Remove password..." and entered password. As result emerged Compressed (zipped) Folder Error "File skipped unknown compression method".

Please tell me how I can unzip these files? Which program I should use?

Alexnader
· 1
Alexnader
Replies (4)
helpful
0
not helpful

You need to use WinZip 12.


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

And password is the same as password to client account?
Didn't helped.


Alexnader
· 1
Alexnader
helpful
0
not helpful

No, you have to contact support at countersoft dot com for this.


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

Thank you.


Alexnader
· 1
Alexnader