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Status "closed" on issue creation

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Hi,

how can I set whether an issue can be set to status "closed" on issue creation? This would be handy for adding quick-fix issues that have already been resolved but should be in Gemini for documentation purposes. I've checked all possible setting but I can't seem to find it.

Thanks,

regards,

duncan
duncan
· 1 		duncan
Tuesday, November 24, 2009, 11:44:47 AM
Replies (5)
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There is no workflow for issue creation so you can set it to any status.
Mark Wing
· 9108 		Mark Wing
Tuesday, November 24, 2009, 12:34:01 PM
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Hmm... that's interesting, because the "closed" status is coming and going on the issue creation page... meaning one time it is selectable as a status, the other time it is not there... I haven't been able to figure out why this happens... thought maybe there's some setting I'm changing without knowing it has this effect.
duncan
· 1 		duncan
Tuesday, November 24, 2009, 2:06:36 PM
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That is becuase the user doesn't have the "Close Issues" permission.
Mark Wing
· 9108 		Mark Wing
Tuesday, November 24, 2009, 2:11:42 PM
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The user does have the permission, I checked again. It sometimes works and sometimes doesn't with the same user.
duncan
· 1 		duncan
Tuesday, November 24, 2009, 5:58:15 PM
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Is it on the same project? Please send an email to support at countersoft dot com and we will do a GoTo meeting session.
Mark Wing
· 9108 		Mark Wing
Wednesday, November 25, 2009, 9:38:12 AM