You have given the "Only View Own Issues" permission to this group. This will only show users in this group their issues (assigned to them or created by them).

Please remove the group from that permission.

Hi
I have tried to attach a screen shot to this item showing the permissions, but I am not allowed to do this. Any ideas how I can update my profile to allow me to upload screen shots, or is this prevented for everyone ?

Anyway back to the original problem. I have the following permissions assigned to this user group.
Administer Issues
Create Issue
Edit Issue
Batch Edit Issue
Delete Issue
Assign Resource
Assign Version
Set Issue Visibility
Update Issue Progress
Close Issue
Resolve Issue
Move/Copy Issue

Could it have something to do with issue visibility ?

best regards
Simon

Yes, it might be. What is the visibility set to (view an issue)?
It might be that your users are not part of the "EVERYONE" and "EVERYONE (Authenticated)" groups.

Hi

Thanks very much for the rapid response.
I had previously deleted the "Everyone" and the "Everyone (Authenticated)" groups,
I have since recreated the "Everyone" group, made it a system group and added all the users in the system to this group.
However it still does not work. This feels like we could be on the right track though. Any ideas ?

best regards
Simon

You will need to re-add the groups via as SQL, delete the ones you have added (everyone and auth) and run:

SET IDENTITYINSERT geminiglobalgroups ON
INSERT INTO geminiglobalgroups (globalgroupid,globalgroupname,globalgroupdesc,globalgroupsystem)
    VALUES (1, N'Everyone', N'All users within Gemini', 1)
INSERT INTO geminiglobalgroups (globalgroupid,globalgroupname,globalgroupdesc,globalgroupsystem)
    VALUES (3, N'Everyone (Authenticated)', N'Authenticated users', 1)
SET IDENTITYINSERT geminiglobalgroups OFF

Thanks for that. I have executed the sql and it fixed my problem, which is great.

Do you know what the theory/purpose is behind these two groups ? Do I have to add any new user I create to this group as well ? Is there any documentation about these groups

best regards and thanks once again for your help.

Simon

There are 3 built in system groups that should not be remove (Gemini Administrators being the other one).
The Everyone group should be associated with all users and Everyone Authenticated should be associated with all users except the anonymous one.
You can control default groups for new users via the Administration -> General under the security section.

By default issue visibility will be set to the Everyone group.