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Access Denied for User - but nothing in the System Log

web-app

And the hosting server's event log is quiet as well.

where do I have to look to find out what went wrong?

Any comments / ideas very much appreciated.

Heiko

==

possibly a hint: When I allowed anonymous login the (new) user who ran into that problem could see all issues via the search button, but was greeted with "no projects to display" on the home screen.
HeikoScharnberg
· 1 		HeikoScharnberg
Thursday, June 17, 2010, 10:33:21 AM
Replies (6)
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Which version of Gemini are you running?
When exactly do you get this error? Is the error coming from Gemini or IIS?
Are you using windows authentication?
Mark Wing
· 9108 		Mark Wing
Thursday, June 17, 2010, 10:53:38 AM
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Version 3.6.1.

This is a Gemini Screen (http:///security/WindowsAccess.aspx

We are using windows authentication.


HeikoScharnberg
· 1 		HeikoScharnberg
Thursday, June 17, 2010, 10:58:58 AM
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You will get that page if the user doesn't have access to Gemini. Did you add the user (DOMAIN\User) to Gemini?
Also, on the access denied page (windowsaccess.aspx) does it show the user name? If so then please make sure that you have disabled anonymous access in IIS for the Gemini site.
Mark Wing
· 9108 		Mark Wing
Thursday, June 17, 2010, 11:15:36 AM
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[quote user="MarkWing"]You will get that page if the user doesn't have access to Gemini. Did you add the user (DOMAIN\User) to Gemini?
Also, on the access denied page (windowsaccess.aspx) does it show the user name? If so then please make sure that you have disabled anonymous access in IIS for the Gemini site.
[/quote]

The user is listed as active in the userlist. doman is included.

on the access denied page, the user name is not shown.

anon access is disabled.

However, if i check "allow user registrations" the regristration screen will appear. This user can not register, though, because the userame (DOMAIN\user) is already taken.
HeikoScharnberg
· 1 		HeikoScharnberg
Thursday, June 17, 2010, 11:32:38 AM
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Does it only happen to this one user or to all?

Can you please send an email to support at countersoft dot?
We will remote in to see if we can solve the issue.
Mark Wing
· 9108 		Mark Wing
Thursday, June 17, 2010, 11:53:46 AM
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Happened to just a few users. Only those not in our department.

Switched Authentication on the website (IIS): not only windows authentication is checked but also standard authentication w/ password as plain text.

Now it works fine. (Almost. See my next fresh issue :-))) EDIT: Just found out this new issue is fixed in 3.6.3. Fine!

Thanks for your help and efforts!!
HeikoScharnberg
· 1 		HeikoScharnberg
Thursday, June 17, 2010, 1:56:58 PM