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Document Manager Disabled - Gemini v3.6.3 Build 2590

web-app

The images uploader is enabled, but the documents manager to attach documents to issues is not.  Any insight?

carmicat
· 1
carmicat
Replies (4)
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Please make sure that you have a folder called UserDocuments under the Controls/RAD folder.

You might need to give permission to the application pool's identity on that folder.


Saar Cohen
· 5000
Saar Cohen
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I don't have one.  Can I just create a folder called 'UserDocuments' ?  Does this require it's addition in the RichText.ascx file?


carmicat
· 1
carmicat
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Simply create it, the rich text controls already points to it.


Saar Cohen
· 5000
Saar Cohen
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It worked!  I just created the folder in Controls/RAD, then in the IIS tree, I right clicked on the new 'UserDocuments' folder-->Permissions-->and provided appropriate permissions to read/write to the folder.  Thank you so soo much!


carmicat
· 1
carmicat