Our company is new to the Gemini community and we are having some hiccups putting our desired workflow into the system. These are some of the problems we are running in to and any help would be greatly appreciated.

Based on Issue Type, I need a new task to automatically pick which person it goes to. In our workflow, a Bug needs to go to a different person than an Enhancement Request; along with several other Issue Types that need specific people/groups. The current system only allows one person per project, which causes major problems and confusion for our Support department.

When forwarding a task to the next applicable Status, it absolutely has to be sent to a specified person or group. To have a task change status and not be automatically forwarded is a show stopper for us.

During issue creation, we need certain fields to be either invisible or not able to be selected. (Severity and Fixed In Version for example)

These problems are delaying our Gemini roll-out and until they can be solved, we are unfortunately sticking with our previous tracking software.

Thank you