v3.1.0 - Intermittent email alert issues?
To whom it may concern,
I have been experiencing some intermittent email issues with Gemini in the past couple of days. Emails have been flowing for some time now, but now I notice that I'm getting emails for some projects but not others.
For example, a user adds an issue to Project A and I get the notifcation emails. Another user adds several issues to Project B and assigns to me and I get nothing. However, when I went and modified the recently added issues to Project B, I was emailed my changes (since I am the assigned resource I assume b/c I have the My Profile setting of "Email me my changes" set to No).
Also, another user of Project B who has all project level email alerts selected, did not get notified of the new issues.
There are other scenarios, these are just a couple.
The following Gemini settings are involved with this issue:
Admin:
Email Issue Creator = No
Email Issue Resource = Yes
Email Alerts Enabled = Yes
Email Alert Engine = MailPlugin
My Profile:
Receive Email Alerts = Yes
Email me my changes = No
Project Level:
Every email alert option is checked
Please let me know of what I need to be looking at or trying in order to troubleshoot this issue. Should I restart something? I looked at the error log and nothing jumped out at me..
Any help is appreciated.
zollman1
· 1 |
|
Friday, February 20, 2009, 7:16:40 PM |
0
|
Can you please check the Gemini error log for erros? Also, check your spam filter. Sometimes it catches those emails. |
||||
|
0
|
Here is the error log from the time frame when the email issues ocurred, also my spam folder is empty.
Error Message Dated Stack Trace Additional Information Change page: 1 2 3 4 Displaying page 1 of 4, items 1 to 50 of 160. Change page:GoPage size: 160 || cpsi.value == 50){cpsi.value=Math.min(160,50);return false;};' href="javascript:_doPostBack('ctl00$Main$gridErrors$ctl00$ctl03$ctl01$ChangePageSizeLinkButton','')">Change Ready SendToHome() invoked 23/02/2009 07:50:41 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 22/02/2009 18:43:03 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 22/02/2009 18:42:34 SendToHome() invoked 20/02/2009 16:31:28 SendToHome() invoked 19/02/2009 08:40:34 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 18/02/2009 14:32:21 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 18/02/2009 14:32:16 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 18/02/2009 14:32:13 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 18/02/2009 14:32:10 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 18/02/2009 14:32:05 startIndex cannot be larger than length of string. Parameter name: startIndex 18/02/2009 14:22:34 at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy) at CounterSoft.Gemini.Commons.FileEN.setFileName(String value) at CounterSoft.Gemini.Web.Issue.Controls.IssueAttachmentsUC.AddFiles(Object sender, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) mscorlib SendToHome() invoked 18/02/2009 13:37:07 SendToHome() invoked 18/02/2009 11:31:45 SendToHome() invoked 18/02/2009 11:30:14 SendToHome() invoked 18/02/2009 10:24:44 SendToHome() invoked 18/02/2009 10:22:19 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 18/02/2009 09:02:16 SendToHome() invoked 18/02/2009 08:54:44 Cannot insert duplicate key row in object 'dbo.geminiwatchissues' with unique index 'uindgeminiwatchissuesid'. The statement has been terminated. 18/02/2009 08:54:33 at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlDataReader.ConsumeMetaData() at System.Data.SqlClient.SqlDataReader.getMetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior .Net SqlClient Data Provider SendToHome() invoked 18/02/2009 08:48:09 startIndex cannot be larger than length of string. Parameter name: startIndex 17/02/2009 17:07:28 at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy) at CounterSoft.Gemini.Commons.FileEN.setFileName(String value) at CounterSoft.Gemini.Web.Issue.Controls.IssueAttachmentsUC.AddFiles(Object sender, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) mscorlib startIndex cannot be larger than length of string. Parameter name: startIndex 17/02/2009 17:05:45 at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy) at CounterSoft.Gemini.Commons.FileEN.setFileName(String value) at CounterSoft.Gemini.Web.Issue.Controls.IssueAttachmentsUC.AddFiles(Object sender, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) mscorlib startIndex cannot be larger than length of string. Parameter name: startIndex 17/02/2009 17:04:32 at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy) at CounterSoft.Gemini.Commons.FileEN.setFileName(String value) at CounterSoft.Gemini.Web.Issue.Controls.IssueAttachmentsUC.AddFiles(Object sender, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) mscorlib No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 17/02/2009 17:04:08 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 17/02/2009 17:03:54 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 16/02/2009 14:09:01 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 16/02/2009 14:08:00 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 16/02/2009 14:07:01 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 16/02/2009 13:49:02 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 16/02/2009 08:32:28 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 16/02/2009 08:30:27 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 16/02/2009 08:30:05 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 16/02/2009 07:52:45 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 16/02/2009 07:05:12 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 12/02/2009 06:36:34 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 12/02/2009 06:35:41 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 11/02/2009 13:49:08 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 11/02/2009 13:20:21 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 11/02/2009 10:09:38 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 11/02/2009 10:09:10 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 11/02/2009 10:08:02 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 11/02/2009 10:07:11 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 11/02/2009 08:51:38 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 11/02/2009 08:28:33 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 11/02/2009 08:24:21 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 11/02/2009 08:13:14 No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 10/02/2009 16:45:21 Invalid column name 'projectname'. 10/02/2009 16:43:59 at CounterSoft.Gemini.DataProvider.x4f26f7a726757349.xd8280387c605aca4(CustomFieldEN x5a09e7cd54476202, Int32 xb378eaa6f96e5474) at CounterSoft.Gemini.DataProvider.x4f26f7a726757349.xa291203dfbe52cd9(Int32 xa8708020b9a21a3a, String xebbec3a16b54a08f, Int32 x663e02d322c995c9) at CounterSoft.Gemini.Business.xa07794653f9cfd6c.x5ded85495bbe6fab(Int32 xa8708020b9a21a3a) at CounterSoft.Gemini.Web.ProjectIssues.SelectTab() at CounterSoft.Gemini.Web.ProjectIssues.PageLoad(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) .Net SqlClient Data Provider Invalid object name 'CUSTOMFIELD'. 10/02/2009 15:50:32 at CounterSoft.Gemini.DataProvider.x4f26f7a726757349.xd8280387c605aca4(CustomFieldEN x5a09e7cd54476202, Int32 xb378eaa6f96e5474) at CounterSoft.Gemini.DataProvider.x4f26f7a726757349.xd8280387c605aca4(CustomFieldEN x5a09e7cd54476202) at CounterSoft.Gemini.Business.xa07794653f9cfd6c.xa295b65a0e024b87(Int32 x355911e78459e33a) at CounterSoft.Gemini.Web.Admin.GlobalCustomFieldMove.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) .Net SqlClient Data Provider No Page.Request.UrlReferrer detected : /Gemini/issue/ViewIssue.aspx 10/02/2009 12:48:49
|
||||
|