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TimeTracker Login

web-app

Hey,


The TimeTracker looks really cool, and I am trying to set it up.  I'm running Gemini 3.1.1 and Time Tracker 1.1.0.

When I try to log in using the Time Tracker, I use a full Gemini URL and a user/pass that work fine when accessing via my browser.  However, I'm getting an incorrect username and/or password error with the Time Tracker.  There is a warning icon next to the URL Field, the username field, and the password field.  I even installed Web Service Enhancements 3.0 and restarted, but I'm running into the same error. 

I saw a similar error on these boards, but I couldn't find the posted resolution.  Is there a typical culprit in cases like this?

mattl
· 1
mattl
Replies (6)
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Hi Mattl. Thanks for the feedback.

Just to be sure, WSE 3.0 is installed and running on your Gemini server? Are you using a proxy server? If yes, then you’ll need to select ‘Proxy Server’ from the Gemini Time Tracker login and input your proxy server IP address and port number e.g. 192.168.1.11:808

Also, Gemini Time Tracker only accepts Gemini authentication.

If login issue persists, please send us (supportatcountersoftdotcom) debug output from DebugView, which can be downloaded from http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx


Bikram
· 1
Bikram
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Any resolution to this? I am having the exact same problem. Cant login. WSE installed on the server. Can login via web interface no problems. No proxy used. What else?

Thanks


nisenin
· 1
nisenin
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Are you using your Gemini username/pwd? Gemini add-ons only accept Gemini authentication.

Please send us (supportatcountersoftdotcom) debug output from DebugView, which can be downloaded from http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx


Bikram
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Bikram
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yes, using correct login. Debug view is below. It states something about times not synchronized. There is a 7 minute difference between my server and my PC.

CounterSoft Gemini: Logon Exception. WSE065: Creation time of the timestamp is in the future. This typically indicates lack of synchronization between sender and receiver clocks. Make sure the clocks are synchronized or use the timeToleranceInSeconds element in the microsoft.web.services3 configuration section to adjust tolerance for lack of clock synchronization.

00000000 0.00000000 [3316] CounterSoft Gemini: Start DoLogin
00000001 0.00654369 [3316] CounterSoft Gemini: Checking Model.Authenticated 00000002 0.00658759 [3316] CounterSoft Gemini: Checking offline setting 00000003 0.00672907 [3316] CounterSoft Gemini: Checking webservices URL suffix: http://web02/gemini/
00000004 0.00682331 [3316] CounterSoft Gemini: Starting logon process
00000005 0.00687541 [3316] CounterSoft Gemini: Calling ServiceHelper.AuthorisationServicesLogIn 00000006 0.52709520 [3316] CounterSoft Gemini: Exception caught during logon!
00000007 0.52712446 [3316] CounterSoft Gemini: Logon Exception. WSE910: An error happened during the processing of a response message, and you can find the error in the inner exception. You can also find the response message in the Response property. :: Microsoft.Web.Services3 :: at Microsoft.Web.Services3.Xml.SoapEnvelopeReaderWrapper..ctor(SoapClientMessage message, String messageContentType)
00000008 0.52712446 [3316] at Microsoft.Web.Services3.WebServicesClientProtocol.GetReaderForMessage(SoapClientMessage message, Int32 bufferSize)
00000009 0.52712446 [3316] at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
00000010 0.52712446 [3316] at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
00000011 0.52712446 [3316] at AuthorisationServices.LogIn(String userName, String password)
00000012 0.52712446 [3316] at CounterSoft.Gemini.Client.Commons.Helpers.ServiceHelper.AuthorisationServicesLogIn(GeminiModel model, String sUserName, String sPassword)
00000013 0.52712446 [3316] at CounterSoft.Gemini.Client.UI.Presenters.LoginPresenter.DoLogin()
00000014 0.52727818 [3316] CounterSoft Gemini: Logon Exception. An error was discovered processing the header :: Microsoft.Web.Services3 :: at Microsoft.Web.Services3.Security.Utility.Timestamp.CheckValid()
00000015 0.52727818 [3316] at Microsoft.Web.Services3.Security.Utility.Timestamp.LoadXml(XmlElement element)
00000016 0.52727818 [3316] at Microsoft.Web.Services3.Security.Utility.Timestamp..ctor(XmlElement element)
00000017 0.52727818 [3316] at Microsoft.Web.Services3.Security.Security.LoadXml(XmlElement element)
00000018 0.52727818 [3316] at Microsoft.Web.Services3.Security.SecurityInputFilter.ProcessMessage(SoapEnvelope envelope)
00000019 0.52727818 [3316] at Microsoft.Web.Services3.Security.Wse2PipelinePolicy.LegacyFilterWrapper.ProcessMessage(SoapEnvelope envelope)
00000020 0.52727818 [3316] at Microsoft.Web.Services3.Pipeline.ProcessInputMessage(SoapEnvelope envelope)
00000021 0.52727818 [3316] at Microsoft.Web.Services3.Xml.SoapEnvelopeReaderWrapper..ctor(SoapClientMessage message, String messageContentType)
00000022 0.52731717 [3316] CounterSoft Gemini: Logon Exception. WSE065: Creation time of the timestamp is in the future. This typically indicates lack of synchronization between sender and receiver clocks. Make sure the clocks are synchronized or use the timeToleranceInSeconds element in the microsoft.web.services3 configuration section to adjust tolerance for lack of clock synchronization. :: ::
00000023 0.52744442 [3316] CounterSoft Gemini: Logon Exception. An error was discovered processing the header :: Microsoft.Web.Services3 :: at Microsoft.Web.Services3.Security.Utility.Timestamp.CheckValid()
00000024 0.52744442 [3316] at Microsoft.Web.Services3.Security.Utility.Timestamp.LoadXml(XmlElement element)
00000025 0.52744442 [3316] at Microsoft.Web.Services3.Security.Utility.Timestamp..ctor(XmlElement element)
00000026 0.52744442 [3316] at Microsoft.Web.Services3.Security.Security.LoadXml(XmlElement element)
00000027 0.52744442 [3316] at Microsoft.Web.Services3.Security.SecurityInputFilter.ProcessMessage(SoapEnvelope envelope)
00000028 0.52744442 [3316] at Microsoft.Web.Services3.Security.Wse2PipelinePolicy.LegacyFilterWrapper.ProcessMessage(SoapEnvelope envelope)
00000029 0.52744442 [3316] at Microsoft.Web.Services3.Pipeline.ProcessInputMessage(SoapEnvelope envelope)
00000030 0.52744442 [3316] at Microsoft.Web.Services3.Xml.SoapEnvelopeReaderWrapper..ctor(SoapClientMessage message, String messageContentType)
00000031 0.52748287 [3316] CounterSoft Gemini: Logon Exception. WSE065: Creation time of the timestamp is in the future. This typically indicates lack of synchronization between sender and receiver clocks. Make sure the clocks are synchronized or use the timeToleranceInSeconds element in the microsoft.web.services3 configuration section to adjust tolerance for lack of clock synchronization. :: ::
00000032 0.55407870 [3316] CounterSoft Gemini: DoLogin End
00000033 5.61656904 [3476] NMAgent : Completed discovery of agents.


nisenin
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nisenin
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OK. Working. Just changed my PC time to the same time as the server and its working.


nisenin
· 1
nisenin
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Great.

Normally the time difference between your PC and Gemini should not cause this error. Can you please check the timeToleranceInSeconds value in your Gemini WebConfig file? It should be 86400.

<security>
      <timeToleranceInSeconds value="86400" />
      <defaultTtlInSeconds value="86400" />  
    </security>


Bikram
· 1
Bikram