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Uploading large attachments causes 404 error

web-app

I have a Gemini 3.1.1 (Build 2212) instance.

We would like to be able to attach files up to 100 MB - either as straight attachments, or as part of Comments. 

Per the installation guide, I have changed the web.config httpRuntime parameters as such:

Param            Orig      New value
ExecutionTimeout   90      360
maxRequestLength   44096   102400
    (yes, the orig length value WAS 44096 -- not 4096 as shown in the doc).

I have also changed the "timeout" parameter on the Authentication/Forms from 60 to 360.

Despite these changes, if I try to upload anything larger than approx 30 MB, after 60 seconds the browser comes back with the 404 error as shown below.

Is there some other IIS setting I need to increase to avoid this timeout?   I am running Win2008 Standard SP1.

By the way, for the purpose of this test, bandwidth is not an issue -- the two machines are literally side by side with a dedicated 10/100 switch and no other traffic.

Thanks in advance for any advice/suggestions
A. Casey

Server Error

404 - File or directory not found.

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
acasey
· 1 		acasey
Friday, March 13, 2009, 3:24:31 PM
Replies (5)
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Do it work for smaller files? We have not seen this error before.

Is this the only error displayed? Are there any errors in the Gemini error log?
Saar Cohen
· 5000 		Saar Cohen
Friday, March 13, 2009, 8:39:18 PM
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Yes, smaller files work fine.   The largest I have seen work is 27 MB. 

No errors appear in the error log.  I am looking at admin page, ErrorLog.aspx.  Anyplace else to look?

What is the behavior I should expect to see if I cause some sort of timeout or size limit?
acasey
· 1 		acasey
Friday, March 13, 2009, 8:59:14 PM
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You should get a a timeout error. Is it possible to install on another server (not 2008)?
Saar Cohen
· 5000 		Saar Cohen
Friday, March 13, 2009, 9:32:56 PM
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Unfortunately, I can not install on a different server platform.

I'm sure that it is a timeout error that is occurring, and apparently the error page I see is how it manifests in Win2008.

So, how can I extend the timeout limit from 60 seconds to something longer, (i.e, 360 secs)?

 
acasey
· 1 		acasey
Friday, March 13, 2009, 9:48:49 PM
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you have changed the correct settings. It might be that you have a server wide setting that overrides it!
Saar Cohen
· 5000 		Saar Cohen
Saturday, March 14, 2009, 4:48:10 PM