Please double check the URL. The error indicates that the page is not found (404).

The URL is correct. I tried another client PC and there I get another error message:

[3948] CounterSoft Gemini: Start DoLogin [3948] CounterSoft Gemini: Checking Model.Authenticated [3948] CounterSoft Gemini: Checking offline setting [3948] CounterSoft Gemini: Checking webservices URL suffix: http://sls-vm-1/gemini/ [3948] CounterSoft Gemini: Starting logon process [3948] CounterSoft Gemini: Calling ServiceHelper.AuthorisationServicesLogIn [3948] CounterSoft Gemini: Exception caught during logon! [3948] CounterSoft Gemini: Logon Exception. Ungültiges Zeichen in der angegebenen Codierung. Zeile 25, Position 37. :: System.Xml :: bei System.Xml.XmlTextReaderImpl.Throw(Exception e) [3948] bei System.Xml.XmlTextReaderImpl.Throw(String res, String arg) [3948] bei System.Xml.XmlTextReaderImpl.Throw(Int32 pos, String res) [3948] bei System.Xml.XmlTextReaderImpl.InvalidCharRecovery(Int32& bytesCount, Int32& charsCount) [3948] bei System.Xml.XmlTextReaderImpl.GetChars(Int32 maxCharsCount) [3948] bei System.Xml.XmlTextReaderImpl.ReadData() [3948] bei System.Xml.XmlTextReaderImpl.ParseText(Int32& startPos, Int32& endPos, Int32& outOrChars) [3948] bei System.Xml.XmlTextReaderImpl.ParseText() [3948] bei System.Xml.XmlTextReaderImpl.ParseElementContent() [3948] bei System.Xml.XmlTextReaderImpl.Read() [3948] bei System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace) [3948] bei System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc) [3948] bei System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) [3948] bei System.Xml.XmlDocument.Load(XmlReader reader) [3948] bei System.Xml.XmlDocument.Load(Stream inStream) [3948] bei CounterSoft.Gemini.Commons.Rest.Serializer.ConvertToObject[T](Stream stream) [3948] bei CounterSoft.Gemini.WebServices.BaseService.GetObjectFromReponse[T](Stream stream) [3948] bei CounterSoft.Gemini.WebServices.BaseService.ThrowResponseException(WebResponse response) [3948] bei CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType) [3948] bei CounterSoft.Gemini.WebServices.BaseService.WhoAmI() [3948] bei CounterSoft.Gemini.Client.Commons.Helpers.ServiceHelper.AuthorisationServicesLogIn(GeminiModel model, String sUserName, String sPassword, String apiKey, Boolean winAuthentication) [3948] bei CounterSoft.Gemini.Client.UI.Presenters.LoginPresenter.DoLogin() [3948] CounterSoft Gemini: DoLogin End

The text after "logon Exception" means in english:

"invalid character in the specified encoding. Line 25, Position 37."

Regard,

Thomas Hoekstra

P.S.

I have no idea, why I received the 404 on the other machine, the URL was OK and when I paste it into a browser, I see the login page...

Did you configure IIS to allow all verbs for the ASHX?

See: http://www.countersoft.com/downloads/v35/docs/GeminiInstallationGuide.pdf page 18 (section 9.5)

Yes. Any other idea?

Can you please type in a browser: http://sls-vm-1/gemini/api/projects.ashx/projects

What do you get back? You should get a 403.

Method requires authentication Forbidden

Ok, so this is working.

Now when you log in to the desktop you are using a username and password, correct?

what is the username? Does it contain any special characters?

The username is my name: Thomas Hoekstra no special characters. The password is upper-case and lower-case characters and numbers. No special characters.

I'll try a new user now...

OK. I've got it. There must be no blanks in the username. This worked in 3.1.2, however.

Ok, thanks for the help. We will fix this for 3.5.1.