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cannot see issues when there is no ressource assigned

web-app

Hello,

i'm trying the new version 3.0.4 (In production we have 2.0.3 and we want to update to 3.x.)
When i create a new issue and there is no ressource assigned to i'm not able to see these issues as an new created user. The built-in "Manager" can see these issues. I have the same problem with unscheduled (no version) issues.
In the overview tab i only see real ressources and real versions.
As the built-in manager i can see these points on top of each category (ressources or versions).

As a manager i create a new user and gave him all groups so when i compare the roles of "manager" and this user i can't see any difference. But probably there are so many new functions that i haven't seen the configuration i have to do.

in real life i'm responsable for the complete software developmant and i have to see all issues from all projects and all users. And i have to log in as a named person so everyone can see when new issues or comments have been added from whom this was done.

Thank you for any comment and help.

Axel

aderber
· 1
aderber
Replies (3)
helpful
0
not helpful

Please check that the new user is a member of the EVERYONE and EVERYONE authenticated groups. Also, make sure that the security scheme for the project for that user does not have the "only view own issues" permission set.

You will need to make sure that the visibility of new issues created is set to everyone.


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

Hello,

I (only) added the two groups and now it works. Fine.
Thanks for your quick reply.

All the best for 2009.

Axel


aderber
· 1
aderber
helpful
0
not helpful

Good news!

Happy new year to you too.


Saar Cohen
· 5000
Saar Cohen