RAD editor displays in Chrome, but not IE or Firefox v3.6.3 Build 2590
Our company uses Gemini and our client uses the same version and build (3.6.3 build 2590). They are each on different servers. The RAD editor doesn't display correctly on our server (except for in the Chrome browser), but does for our client's installation. They were both upgrades from 3.2.
Any ideas of how I can run this down? Thanks.
saildog78
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Tuesday, April 6, 2010, 9:43:55 PM |
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Do you get any javascript errors? Are you using the new web.config file? |
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I can't say for sure whether we are using the new web.config file. The 2 sites' web.config's are identical except for the connection string. The same is true for a comparison of the web.config in the downloaded zip file and the live one's. I get a javascript error ... Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.4; OfficeLivePatch.1.3) Timestamp: Tue, 6 Apr 2010 20:00:50 UTC Message: Syntax error Line: 3 Char: 1 Code: 0 URI: http://projects.covenantdata.com/WebResource.axd?d=gTacLTZtLNWVGxqTnEDwLA2&t=634032328365803750 |
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Can you try and clear the browser's cache? |
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I have cleared the cache and no change in the problem. The problem is consistent on different browsing machines (Chrome works, other browsers don't). Here is a link to what the IE browser looks like on my machine ... http://www.screencast.com/users/inksterd/folders/Jing/media/d648e3e7-5c1a-456d-8057-bdb9ccf9432a And what the Chrome browser debugger shows as the problem ... http://www.screencast.com/users/inksterd/folders/Jing/media/0c2aa6e7-1bb7-4122-b10f-5d1298ae996c |
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Can you please double click on the error icon (bottom right) in IE and let us know the error? |
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Hmmm ... I don't see an error icon in the bottom right of the browser. I included the javascript error in the post above and screenshots of my browser and a more extensive error message from the Chrome debugger in a post above. I might be not understanding what you want. |
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Opps, sorry bottom left it is.... |
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Error in IE is ... Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.4; OfficeLivePatch.1.3) Timestamp: Tue, 6 Apr 2010 21:17:22 UTC Message: Syntax error Line: 3 Char: 1 Code: 0 URI: http://projects.covenantdata.com/WebResource.axd?d=gTacLTZtLNWVGxqTnEDwLA2&t=634032328365803750 Also, Chrome quit working now. So, something changed. |
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I have resolved the issue ... I don't fully understand what was wrong internally, but these are the ideas I have. The page relies on references to resources that are embedded in the dll's of the application (some script and css resources). The error messages seemed to indicate that the syntax was wrong in one of the resources. First, I copied the files and database to a totally different web server and everything ran correctly. So, nothing about the files appeared to be wrong. Maybe some temporary files? .... I went back to the broken server and stopped the IIS service and went to C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files and deleted all of the temporary files there. I started it back up but no joy. Thinking I might have missed something I went back to delete them again and noticed the creation dates were 1/1/2002. I looked at the server date and it was 1/1/2002. I don't know what caused the date change, but I set it to 4/6/2010. Deleted all of the temp files. Started it up and all is well again. Maybe your developers will know what happened from this description. Thanks for asking the questions that got me looking in some better places. |
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Thanks for the update. Will pass this on. |
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