Show resolution time
Hi to all,
is it possible to automatically show resolution time for each issue on a particular change status, for example,.calculate resolution time when issue is update from "assign" to "in progress" status
Now I saw that only way is to set time with "time registration" function.
Is it possible to set SLA parameters for an issue and then show relative resolution time?
Best regards,
Vdivine
vdivine
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Monday, January 19, 2009, 3:00:56 PM |