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Error on Gemini Desktop 4.0.0

desktop
add-ons

When a connect to my gemini server with the gemini desktop, the icons doesn't display, and the fetching message not deseapear.

On the app.log there are this message :

[2011-03-24 14:44:41,445] [ERROR] - DoWork
System.Net.WebException: The remote server returned an error: (404) Not Found.
   at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   at System.Net.WebClient.DownloadData(Uri address)
   at CounterSoft.Gemini.Client.Commons.Model.ImageManager.GetImage(String url, Int32 id, List1 images)<br>&nbsp;&nbsp; at CounterSoft.Gemini.Client.Commons.Model.ImageManager..ctor(String url, List1 types, List1 priorities, List1 severities, List1 statuses)<br>&nbsp;&nbsp; at CounterSoft.Gemini.Client.Commons.Model.GeminiModel.FetchMetaData()<br>&nbsp;&nbsp; at CounterSoft.Gemini.Client.UI.Controls.GeminiContainer.DoWork(Object sender, DoWorkEventArgs e)<br>[2011-03-24 14:44:44,492] [ERROR] - PopulateGrid<br>System.NullReferenceException: Object reference not set to an instance of an object.<br>&nbsp;&nbsp; at CounterSoft.Gemini.Client.UI.Controls.GeminiContainer.PopulateGrid(List1 issues, Int32 projectId)
[2011-03-24 14:44:44,492] [ERROR] - RefreshGrid
System.NullReferenceException: Object reference not set to an instance of an object.
   at CounterSoft.Gemini.Client.UI.Controls.GeminiContainer.PopulateGrid(List`1 issues, Int32 projectId)
   at CounterSoft.Gemini.Client.UI.Controls.GeminiContainer.RefreshGrid()

can-you help me ?

pascal.court
· 1
pascal.court
Replies (7)
helpful
0
not helpful

Please make sure that all images (type, priority, seveiry) have a valid image url in Gemini (web).


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

In the web interface, the images works fines


pascal.court
· 1
pascal.court
helpful
0
not helpful

Yes, but are all type, prirority etc... have valid images? Go to the Administration -> Type to check.


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

On the Adinistration ->Items -> Type, all image was displayed correctly, and the oath is images/imagename.png


pascal.court
· 1
pascal.court
helpful
0
not helpful

I have found the problem, on your gemini 4.0.0 zip installation, the file IssueStatuschartcurve.png is missing, and it doesn't appear on the Items -> Status, i have replaced the file from an old version of Gemini


pascal.court
· 1
pascal.court
helpful
0
not helpful

I am getting the very same issue, but am unable to locate the IssueStatuschartcurve.png file, mentioned in the last post. Is this the correct resolution to this issue? If so could you send me the file please?


chrisb
· 1
chrisb
helpful
0
not helpful

Not too worry after going through all the old items from our old system (1.9.1) and adding the new images from v4 it works.


chrisb
· 1
chrisb