Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Gemini web site "Stopped", can't start....

web-app

All-

After installing a test version of Gemini on an XP system with IIS installed, I go into the IIS window to find that the web site I specified (Geminiweb) is "Stopped". In the status column, the text is "The request is not supported". That's not good, right? If not, can anyone recommend some troubleshooting action? Thx.

Note: I suppose I need to browse to http://localhost/Geminiweb, right?

Thanks!

-Kurt Euler

keuler
· 1
keuler
Replies (6)
helpful
0
not helpful

Are there any errors in the windows event viewer?


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

I checked. There are no errors listed in any area (Application, Security, and System).


keuler
· 1
keuler
helpful
0
not helpful

Can you try and recreate the virtual directory via IIS?


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

I also had this problem when first installing Gemini!  I am using XP with IIS 5.1, and here is the trick that solved it for me.

IIS 5 only allows one web service at a time on XP.  Chances are, if you have my configuration, that your Default Web Site service is currently started; stop it.  After you stop whatever web service your IIS is currently running, you should be able to then start the Gemini service.

I hope this helps!

Chris


tirgsx
· 1
tirgsx
helpful
0
not helpful

SarCohen- You're talking with a complete newbie here, so plz bare with me:

Not sure what you meant by "recreate teh virutal directory via IIS" (see!), but I found a mkwebdir utility in directory Inetpub\AdminScripts. I experimented with typing:

mkwebdir -c LocalHost -w 127.0.0.1 -v gemini_30

A few seconds later a windows message popped up saying "Error understanding virtual directories".

Thoughts?

Thx.

-Kurt

 


keuler
· 1
keuler
helpful
0
not helpful

Ok, try this

  • Run iis manager. you can do so by going to the start menu -> run and type in inetmgr.exe
  • Expand websites so you see the default web site
  • Right click -> new -> virtual directory
  • Type an alias, say GeminiTest, click next
  • Point to the current Gemini dir, usually C:\Program Files\CounterSoft\Gemini Project Issue Tracking\Gemini Web Application and click next
  • Click next again and finish
  • Right click on the new site (GeminiTest) -> Properties
  • Go to the ASP.NET tab and change to 2.0 and click ok.

That should be it you should now be able to run: http://localhost/GeminiTest

 


Saar Cohen
· 5000
Saar Cohen