Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Licence Key

web-app

Hi

I've just upgraded from a licensed 2.0.5 to 2.2.6. The system now states the product is not licensed or registered.

I've tried to enter the old registration code into the registration key texbox but it wouldn't work.

Please help.
malvin
· 1 		malvin
Tuesday, August 12, 2008, 6:24:49 AM
Replies (4)
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I've found out that I need to get a new key via the client portal but I do not have a login. According to our license information, the email that was used is no longer valid. Can you please organise a login for me?


malvin
· 1 		malvin
Tuesday, August 12, 2008, 9:13:55 AM
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Please send an email to support with your current license key and email.
Mark Wing
· 9108 		Mark Wing
Tuesday, August 12, 2008, 10:29:13 AM
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What is the support email address?
malvin
· 1 		malvin
Tuesday, August 12, 2008, 12:13:27 PM
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support at countersoft dot com
Mark Wing
· 9108 		Mark Wing
Tuesday, August 12, 2008, 2:40:31 PM