Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Email alerts being sent to inactive users

web-app

I just found that, where a user was set as an issue watcher but was subsequently set "inactive", they continue to receive email alerts when the issue is commented, edited, etc. This is version 2.2.7, by the way.

Seems like odd behaviour, and something that would have been brought to our attention before so I figured something must have been broken somehow but now I'm not so sure. Is this correct behaviour?

Regards,
Nigel.

nharris
· 1
nharris
Replies (2)
helpful
0
not helpful

This is a bug which will be fixed for 3.0.4: http://gemini.countersoft.com/Default.aspx?p=2&i=1782

Thank you for pointing this out. We can provide the sql to remove the user from the watch issue list.


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

Actually, I tweaked the stored procedure gemini_getusersforissuealert to exclude inactive issue and project watchers which seems to have done the trick. As long as it'll be fixed in a v3 release that's fine - I was concerned that the problem would reappear when we migrate to v3.

Thanks,
Nigel.


nharris
· 1
nharris