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Remove an attachment after posting the issue

web-app

Hello,

we got a specific rules how issue should be post. We dont want attachments in the main issue posting. Unfortanly someone post the attachment within the issue. We tried to edit it, but we cant remove the attachment. Is it possible to remove a attachment afert posting it in the main issue ?

Jabba
· 1
Jabba
Replies (5)
helpful
0
not helpful

Yes, but you have to have "edit issue" permission.


Saar Cohen
· 5000
Saar Cohen
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not helpful

Nope, must be an other permission. Administrator can delete the attachment but not the Project group member with "edit issue" permission.

 

There is a icon to delete next to the attachment.


Jabba
· 1
Jabba
helpful
0
not helpful

That should be possible, are you sure they have edit issue for the project?

Which version of Gemini?


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

Yeah, i am sure about the permission. We use Gemini 3.1 hosted by Countersoft itself. Dont know when they want to upgrade our system.


Jabba
· 1
Jabba
helpful
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Can you please send an email to support at countersoft dot com with the site details and users who can not remove attchment details ?


Saar Cohen
· 5000
Saar Cohen