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Scheduler V1.3 - No automatic Issuecreation possible

web-app

Hello,

i installed the Scheduler V1.3 today.
The notifications work fine, but the automatic Issuecreation doesn't work.

That's my CounterSoft.Gemini.Scheduler.exe.config:

<?xml version="1.0" encoding="utf-8" ?>
<configuration>
  <configSections>
    <section name="Gemini" type="CounterSoft.Gemini.Scheduler.ServiceConfigSection, CounterSoft.Gemini.Scheduler" />
  </configSections>
  <Gemini>
    <Clients>
      <Client WebServicesURL="http://xxx/gemini/webservices" AuthenticationUsername="administrator" AuthenticationPassword="xxx">
        <MailboxProcessors>
          <!-- Sample mailbox processor setup
          <MailboxProcessor
            Name="MyPOP1"
            POPServer="xxx"
            POPServerPort="110"
            AuthenticationMethod="AUTO"
            UseSSL="false"
            POPMailbox="xy@z.de"
            POPUsername="xxx"
            POPPassword="xxx"
            DeleteMessages="false"
            SubjectLikeRegExp=""
            SubjectNOTLikeRegExp=""
            ProjectID="1"
            UserID="1"
            ComponentID="13"
            IssueType="3"
            IssuePriority="2"
            DebugFile = "C:\Temp\Gemini.txt"
            DebugMode = "false"
            />
          -->
          <!-- Authentication methods: AUTO, APOP, REGULAR, NONE  -->
          <!-- POP Server Port: usually 110 or 995 (secure) -->
        </MailboxProcessors>
        </Client>
    </Clients>
  </Gemini>
</configuration>

Now some questions :)
The DebugMode: Can i switch it on? I tried to set it to true, but it didn't make any output. I tried also C:\Temp\Gemini.txt like it was directly after the installation (The two \ where there, not only one).
Is there somewhere else another Logfile were i can look into? I can't see if the scheduler is doing anything with the POP3 downloader :)
How i said before, the normal notification works fine. I switched on the Verbose mode and every 5 Minutes there are events what the scheduler is doing.

Help :)

Thanks and Greetings
Raphaela
Protema
· 1 		Protema
Friday, August 17, 2007, 4:38:07 PM
Replies (4)
helpful
0
not helpful

Good morning again!

Sometimes it's helpful to know a little bit XML :)
The only thing to do is:

Removing the "outcommentings"

It's a little bit embarassing, but i haven't seen them ;)

For others, who have the same problem:
Just delete the '-->' in the line before '<!-- Authentication methods: AUTO, APOP, REGULAR, NONE  -->' and put them in this line: '<!-- Sample mailbox processor setup'.

After that it should look like this: '<!-- Sample mailbox processor setup -->'

Now the Debugging also works.
I can see, that the the communication works, it downloads messages, and now i will se if it works :)
Protema
· 1 		Protema
Monday, August 20, 2007, 11:18:35 AM
helpful
0
not helpful

Indeed!

We comment them MailBox Processor stuff out by default as not everyone creates issues from them.
Harvey Kandola
· 212 		Harvey Kandola
Monday, August 20, 2007, 11:23:35 AM
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0
not helpful

I've testet it and it works great!

Now another question:
How does the scheduler know, which message is already in the Issues / downloaded?
I tried to set Mails as unread, but he knew, that they where already downloaded.
Does he have a database to compare downloaded with left ones?
Protema
· 1 		Protema
Monday, August 20, 2007, 11:55:51 AM
helpful
0
not helpful

We store date stamp in registry!
Harvey Kandola
· 212 		Harvey Kandola
Monday, August 20, 2007, 3:07:30 PM