Error showing issues

desktop

add-ons

After logging in, I enter in Online working mode,
then try to view the issues pressing on "Show >>" button, but I got an error (see under)
(it never worked)

Maybe the problem is about custom fields:
in fact some times ago I created a custom field with a table.
Something went wrong and gemini (web) said there was an error (when showing issues).
I tryed to remove the custom field but I cannot see it anymore: currently there is no custom fields for any project.

I tryed to take a look at the gemini DB (running on MSDE) with some freeware tools but I was unable to browse some tables like "customfileddata" or "customfileddefs"... Probably a tool-bug.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

*** Exception Text ***
System.Net.WebException: The request failed with HTTP status 404: Not Found.
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at IssuesWSProxy.GetFilteredIssuesEN(IssuesFilterEN filter, Int32 userID, Int32 includeCommentAttachment)
   at CounterSoftGemini.Desktop.GeminiWinDA.ConnectedIssueDA.GetFilteredIssuesEN(IssuesFilterEN filter, Int32 userID, Int32 includeCommentAttachment)
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.IssueWinBiz.GetFilteredIssuesEN(IssuesFilterEN filter, Int32 includeCommentAttachment)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.ShowIssues(IssuesFilterEN filter, Boolean bSetIssues, Boolean bDownload)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.Dofilter(Boolean bDownload)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.Dofilter()
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.btnFilterShow2_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
*** Loaded Assemblies ***
(cut)

sid · 1
Friday, October 13, 2006, 4:57:09 PM

Replies (20)

The problem appears also when trying to get issues of a brand new project with 1 component and 1 issue.

sid · 1
Friday, October 13, 2006, 5:30:33 PM

It seems like you are missing a web service file.

Can you check if IssuesWS.asmx exists in the webservices folder?

Saar Cohen · 5000
Friday, October 13, 2006, 8:57:40 PM

yes, it does exists
and the mapping should be ok (<add key="FullGeminiURL" value="http://gemini/" />) (we are on a domain, running on IIS, with the DNS gemini mapped to the gemini application. In fact gemini work by web).
Thanks.

Directory di D:\inetpub\gemini\webservices

[.]                    [..]                   AuthWS.asmx
ComponentsWS.asmx      CustomFieldsWS.asmx    Gemini.asmx
GeminiLookUpsWS.asmx   GeminiWSE.asmx         IssuesWS.asmx
ProjectsWS.asmx        TimeTracking.asmx      VersionsWS.asmx
              10 File            916 byte
               2 Directory 143.989.960.704 byte disponibili

sid · 1
Friday, October 13, 2006, 9:32:41 PM

What are the connection details that are used with the desktop app?

Did you change the Gemini URL after first login to the desktop app?

Saar Cohen · 5000
Friday, October 13, 2006, 10:08:02 PM

The Gemini URL is http://gemini/
I have not changed the Gemini URL after first login.

sid · 1
Monday, October 16, 2006, 6:33:36 PM

I tryed also on another computer without any cached data:

Only if I work in OnLine mode, when it download the data for the first time it says on the statusbar "error occured."

Then, if I change the project it crashes:
*** Exception Text ***
System.ArgumentException: Cannot modify the Items collection when the DataSource property is set.
   at System.Windows.Forms.ComboBox.CheckNoDataSource()
   at System.Windows.Forms.ObjectCollection.Clear()
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.BindFilters()
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.cboProjectsSelectedIndexChanged(Object sender, EventArgs e)
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at System.Windows.Forms.ComboBox.OnSelectedIndexChanged(EventArgs e)
   at System.Windows.Forms.ComboBox.WmReflectCommand(Message& m)
   at System.Windows.Forms.ComboBox.WndProc(Message& m)
   at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Instead, if I connect and DO NOT ENTER in online mode, but "download issues", it crashes saying:

********** Exception Text **********
System.NullReferenceException: Object reference not set to an instance of an object.
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.FileDataProvider.ReadWithFilter(DataEnteties which, String propName, Object filter)
   at CounterSoftGemini.Desktop.GeminiWinDA.DisconnectedCustomFieldDA.GetCustomFieldDefsForProject(Int32 projID)
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.Util.CreateDataTableFromWSIssueEN(WSIssueWrapper[] issues, DataTable dt)
   at CounterSoft.Gemini.Desktop.FormMain.SetIssues(WSIssueWrapper[] issues)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.ShowIssues(IssuesFilterEN filter, Boolean bSetIssues, Boolean bDownload)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.ShowIssues(IssuesFilterEN filter, Boolean bSetIssues, Boolean bDownload)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.Dofilter(Boolean bDownload)
   at CounterSoft.Gemini.Desktop.FormMain.menuSyncDownloadIssuesClick(Object sender, EventArgs e)
   at System.Windows.Forms.MenuItem.OnClick(EventArgs e)
   at System.Windows.Forms.MenuItemData.Execute()
   at System.Windows.Forms.Command.Invoke()
   at System.Windows.Forms.Control.WmCommand(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

sid · 1
Monday, October 16, 2006, 6:39:29 PM

Does it work if you connect to our site: http://gemini.countersoft.com?

Saar Cohen · 5000
Monday, October 16, 2006, 10:33:41 PM

Yes, it does work.

sid · 1
Tuesday, October 17, 2006, 4:17:00 PM

Does your error occurs only in "online" mode?

Saar Cohen · 5000
Tuesday, October 17, 2006, 10:13:13 PM

Yes, it does.

sid · 1
Wednesday, October 18, 2006, 4:01:39 PM

And offline works as expected?

Saar Cohen · 5000
Thursday, October 19, 2006, 12:16:09 AM

It crashes:

(a) when trying to show an issues in online mode: (click on "Show >>")
*** Exception Text ***
System.NullReferenceException: Object reference not set to an instance of an object.
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.FileDataProvider.ReadWithFilter(DataEnteties which, String propName, Object filter)
   at CounterSoftGemini.Desktop.GeminiWinDA.DisconnectedCustomFieldDA.GetCustomFieldDefsForProject(Int32 projID)
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.Util.CreateDataTableFromWSIssueEN(WSIssueWrapper[] issues, DataTable dt)
   at CounterSoft.Gemini.Desktop.FormMain.SetIssues(WSIssueWrapper[] issues)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.ShowIssues(IssuesFilterEN filter, Boolean bSetIssues, Boolean bDownload)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.Dofilter(Boolean bDownload)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.Dofilter()
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.btnFilterShow2Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

(b) when changing the current project (it retrieves the list of projects correctly) in online mode (in offline one it works):
********** Exception Text **********
System.NullReferenceException: Object reference not set to an instance of an object.
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.FileDataProvider.ReadWithFilter(DataEnteties which, String propName, Object filter)
   at CounterSoftGemini.Desktop.GeminiWinDA.DisconnectedCustomFieldDA.GetCustomFieldDefsForProject(Int32 projID)
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.Util.CreateDataTableFromWSIssueEN(WSIssueWrapper[] issues, DataTable dt)
   at CounterSoft.Gemini.Desktop.FormMain.SetIssues(WSIssueWrapper[] issues)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.ShowIssues(IssuesFilterEN filter, Boolean bSetIssues, Boolean bDownload)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.Dofilter(Boolean bDownload)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.Dofilter()
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.cboProjectsSelectedIndexChanged(Object sender, EventArgs e)
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at System.Windows.Forms.ComboBox.OnSelectedIndexChanged(EventArgs e)
   at System.Windows.Forms.ComboBox.WmReflectCommand(Message& m)
   at System.Windows.Forms.ComboBox.WndProc(Message& m)
   at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

(c) when downloading issues in offline mode:
*** Exception Text ***
System.NullReferenceException: Object reference not set to an instance of an object.
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.FileDataProvider.ReadWithFilter(DataEnteties which, String propName, Object filter)
   at CounterSoftGemini.Desktop.GeminiWinDA.DisconnectedCustomFieldDA.GetCustomFieldDefsForProject(Int32 projID)
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.Util.CreateDataTableFromWSIssueEN(WSIssueWrapper[] issues, DataTable dt)
   at CounterSoft.Gemini.Desktop.FormMain.SetIssues(WSIssueWrapper[] issues)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.ShowIssues(IssuesFilterEN filter, Boolean bSetIssues, Boolean bDownload)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.ShowIssues(IssuesFilterEN filter, Boolean bSetIssues, Boolean bDownload)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.Dofilter(Boolean bDownload)
   at CounterSoft.Gemini.Desktop.FormMain.menuSyncDownloadIssues_Click(Object sender, EventArgs e)
   at System.Windows.Forms.MenuItem.OnClick(EventArgs e)
   at System.Windows.Forms.MenuItemData.Execute()
   at System.Windows.Forms.Command.Invoke()
   at System.Windows.Forms.Control.WmCommand(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

So I think that the problem is in retrieving issues: in all of the three cases it happens in that moment: in the ReadWithFilter method.

Please note the problem we had with the custom fields I mentioned in the opening post of this thread.

sid · 1
Thursday, October 19, 2006, 3:46:35 PM

Which version of the desktop app are you using?

We can not seem to replicate this, is it possible to get a backup of your database?

Saar Cohen · 5000
Thursday, October 19, 2006, 10:05:45 PM

I am using version 1.0

Probably I would be able to send you the database without issues: we are working with Gemini :)

If it is needed I will extrapolate some tables. Let me know. Thanks.

sid · 1
Friday, October 20, 2006, 8:39:40 PM

Can you please test with our latest BETA? http://www.countersoft.com/Downloads/beta/GeminiDesktopSetupv11BETA.zip

Saar Cohen · 5000
Friday, October 20, 2006, 10:16:59 PM

It throws the same errors.

However (running it with -dc),
after clicking on "Yes" at "There is no cached data. Would you like to download the data now?",
after loading the left pane,
it shows 2 messegaboxes: (translated from italian)

1. "System.Web.Services.Protocols.SoapException: Unable to complete the requst ---> System.Data.SqlClient.SqlExc...: The name of 'customfieldyesno' is not valid.
in CounterSoft.GeminiBiz,908b08......GetAllCustomFields()
in Gemini.CustomFieldsWS.GetAllCustomFieldDefs()
--- end of stack ---"

2. "The name of the graph can not be null. Parameter name: graph"

So, I think the problem is about CustomFields...

How can I delete any trace of the absolete table 'customfieldyesno'?

Thanks, bye.

sid · 1
Friday, October 27, 2006, 6:45:32 PM

I see.

You must have defined a lookup custom field that is not working properly.

Delete it by going to the project home page and pick custom fields.

Saar Cohen · 5000
Friday, October 27, 2006, 7:06:53 PM

As explained in the first post:

Maybe the problem is about custom fields:
in fact some times ago I created a custom field with a table.
Something went wrong and gemini (web) said there was an error (when showing issues).
I tryed to remove the custom field but I cannot see it anymore: currently there is no custom fields for any project.

sid · 1
Friday, October 27, 2006, 8:49:54 PM

Sorry, lost my memory...

Please check the contents of the customfielddefs table.

Saar Cohen · 5000
Friday, October 27, 2006, 9:44:48 PM

Oops, I hadn't seen that record last time :P
Fine, it works.

Thankyou.

sid · 1
Friday, October 27, 2006, 10:48:40 PM

Gemini Community Support Site

Error showing issues