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Not for Profit kids site - Unable to get email notifications to work

web-app

Hi All,

It would be great if you could help me with this - we have a not for profit Gemini license for Starlight Chrildren's Foundation Australia, and I have not been able to get email notification sto work since we had Gemini set up.

I am the system administrator to all intents and purposes, and I have looked around several of your forums looking on your forums - I can't find the Administration>>SMTP section of the admin, nor I can I find the Gemni scheduler.

Is this because we have a NFP license??

I have checked all the boxes to send email alerts out so they are enabled but neither 1 or anyone else on the system has ever been able to get email alerts.

I looked in the system log and these are the errors I see:

Error Message Dated Stack Trace Additional Information This is an invalid webresource request. 27/05/2008 15:09:38 SOURCE: System.Web TARGETSITE: Void System.Web.IHttpHandler.ProcessRequest(System.Web.HttpContext) STACKTRACE: at System.Web.Handlers.AssemblyResourceLoader.System.Web.IHttpHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)   Mailbox unavailable. The server response was: 5.7.1 Unable to relay for customerservice@mbase.com.au 23/05/2008 17:39:22   Inner Exception Unable to send to all recipients. 23/05/2008 17:39:22 SOURCE: System TARGETSITE: System.Net.Mail.MailWriter SendMail(System.Net.Mail.MailAddress, System.Net.Mail.MailAddressCollection, System.String, System.Net.Mail.SmtpFailedRecipientException ByRef) STACKTRACE: at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at CounterSoft.Gemini.Business.MailPlugin.SendMail(String smtpServer, String fromEmailAddress, String subject, ArrayList emailList, String body, Boolean bHTML)   Mailbox unavailable. The server response was: 5.7.1 Unable to relay for customerservice@mbase.com.au 23/05/2008 17:39:22   Inner Exception Mailbox unavailable. The server response was: 5.7.1 Unable to relay for customerservice@mbase.com.au 23/05/2008 17:39:22   Inner Exception Unable to send to all recipients. 23/05/2008 17:39:22 SOURCE: System TARGETSITE: System.Net.Mail.MailWriter SendMail(System.Net.Mail.MailAddress, System.Net.Mail.MailAddressCollection, System.String, System.Net.Mail.SmtpFailedRecipientException ByRef) STACKTRACE: at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at CounterSoft.Gemini.Business.MailPlugin.SendMail(String smtpServer, String fromEmailAddress, String subject, ArrayList emailList, String body, Boolean bHTML)   Unable to send to all recipients. 23/05/2008 17:39:22 SOURCE: System TARGETSITE: System.Net.Mail.MailWriter SendMail(System.Net.Mail.MailAddress, System.Net.Mail.MailAddressCollection, System.String, System.Net.Mail.SmtpFailedRecipientException ByRef) STACKTRACE: at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at CounterSoft.Gemini.Business.MailPlugin.SendMail(String smtpServer, String fromEmailAddress, String subject, ArrayList emailList, String body, Boolean bHTML)   Mailbox unavailable. The server response was: 5.7.1 Unable to relay for customerservice@mbase.com.au 23/05/2008 17:39:22   Inner Exception Unable to send to all recipients. 23/05/2008 17:39:22 SOURCE: System TARGETSITE: System.Net.Mail.MailWriter SendMail(System.Net.Mail.MailAddress, System.Net.Mail.MailAddressCollection, System.String, System.Net.Mail.SmtpFailedRecipientException ByRef) STACKTRACE: at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at CounterSoft.Gemini.Business.MailPlugin.SendMail(String smtpServer, String fromEmailAddress, String subject, ArrayList emailList, String body, Boolean bHTML)   Mailbox unavailable. The server response was: 5.7.1 Unable to relay for customerservice@mbase.com.au 23/05/2008 17:39:22   Inner Exception Unable to send to all recipients. 23/05/2008 17:39:22 SOURCE: System TARGETSITE: System.Net.Mail.MailWriter SendMail(System.Net.Mail.MailAddress, System.Net.Mail.MailAddressCollection, System.String, System.Net.Mail.SmtpFailedRecipientException ByRef) STACKTRACE: at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipient

If you could help at all, I would really appreciate it : )

Many thanks,

Su*

su*
· 1
su*
Replies (1)
helpful
0
not helpful

Seems like you have to enable relay on your SMTP server as the exception suggests.


Saar Cohen
· 5000
Saar Cohen