User does not want to receive emails
Gemini VErion Installed 3.02
Our boss does not want to receive email alerts from Gemini.
Global Settings > Notifications
Email Issue Creator: No
Email Issue Resource: YES
Email Alerts Enabled: YES
His profile
Receive email alerts: NO
Email me my changes: NO
Nothing is checked in Email Alerts for that user at any Project.
But the user is still receiving emails.
How can I make a single user completly stop receiving emails from Gemini
kacoquico
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Wednesday, June 25, 2008, 9:13:50 PM |
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Real quickly...If I recall correctly, the email address specified as the Administrator Email gets all notifications. |
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Please check if the user is watching issues (my watched issues can help). |
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The user is in the Admin group and is watching several issues. He has been auto added to watchers list when tasks are assigned to him but he does not won't to receive any alerts. |
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What are you using for sending alerts (scheduler or mail plugin)? |
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schedulerservice |
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Can you please clarify the situation again? You have a user that does not want to receive any alert, so he / she sets "Receive email alerts" to "NO" under my profile. Now, say the user is not watching any issues. You have auto email issue creator and resource set to "Yes". The user creates and is assigned to issues, but wouldn't want to receive alerts about it, correct? We are fixing this for 3.0.4, users who have selected to not receive alerts will not unless they have been added as a watcher explicitly. |
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You have a user that does not want to receive any alert, so he / she sets "Receive email alerts" to "NO" under my profile. <- This is Right
Now, say the user is not watching any issues. <- The user is wathcing tons of issues. He was not explicitly aded to Issue Watcher list bu automatically added when a task is assigned to him. You have auto email issue creator and resource set to "Yes". <- not exactly, I have Email Issue Creator:set to No and Email Issue Resource: set to yes The user creates and is assigned to issues, but wouldn't want to receive alerts about it, correct? <- This is correct. We are fixing this for 3.0.4, users who have selected to not receive alerts will not unless they have been added as a watcher explicitly.<- this is what we want, thanks. Any ETA for 3.04? |
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3.0.4 is about 3 weeks away. Note that the user will have to remove all his / hers currently watched issues. |
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