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User does not want to receive emails

web-app

Gemini VErion Installed 3.02

Our boss does not want to receive email alerts from Gemini.

Global Settings  >  Notifications 
          Email Issue Creator: No
          Email Issue Resource: YES
          Email Alerts Enabled: YES

His profile

          Receive email alerts:  NO
          Email me my changes: NO

Nothing is checked in Email Alerts for that user at any Project.

But the user is still receiving emails.

How can I make a single user completly stop receiving emails from Gemini

kacoquico
· 1
kacoquico
Replies (8)
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Real quickly...If I recall correctly, the email address specified as the Administrator Email gets all notifications.

Is your user's email account listed under the Administrative Email field?

This setting is located at Administration > Global Settings > General.

Hope this helps!


Benny_A
· 1
Benny_A
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Please check if the user is watching issues (my watched issues can help).


Saar Cohen
· 5000
Saar Cohen
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The user is in the Admin group and is watching several issues. He has been auto added to watchers list when tasks are assigned to him but he does not won't to receive any alerts.

Any chance to do this?

As a workaround I was thinking in assigning a fake email address to him but I would prefer a more elegant solution. 

Thanks



kacoquico
· 1
kacoquico
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What are you using for sending alerts (scheduler or mail plugin)?


Saar Cohen
· 5000
Saar Cohen
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schedulerservice


kacoquico
· 1
kacoquico
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Can you please clarify the situation again?

You have a user that does not want to receive any alert, so he / she sets "Receive email alerts" to "NO" under my profile.

Now, say the user is not watching any issues. You have auto email issue creator and resource set to "Yes".

The user creates and is assigned to issues, but wouldn't want to receive alerts about it, correct?

We are fixing this for 3.0.4, users who have selected to not receive alerts will not unless they have been added as a watcher explicitly.


Saar Cohen
· 5000
Saar Cohen
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You have a user that does not want to receive any alert, so he / she sets "Receive email alerts" to "NO" under my profile.  <- This is Right

 

 Now, say the user is not watching any issues. <- The user is wathcing tons of issues. He was not explicitly aded to Issue Watcher list bu automatically added when a task is assigned to him.

You have auto email issue creator and resource set to "Yes".  <- not exactly, I have Email Issue Creator:set to No and Email Issue Resource: set to yes

The user creates and is assigned to issues, but wouldn't want to receive alerts about it, correct? <- This is correct.

We are fixing this for 3.0.4, users who have selected to not receive alerts will not unless they have been added as a watcher explicitly.<- this is what we want, thanks. Any ETA for 3.04?


kacoquico
· 1
kacoquico
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3.0.4 is about 3 weeks away. Note that the user will have to remove all his / hers currently watched issues.


Saar Cohen
· 5000
Saar Cohen