Which version of Gemini are you running?

We are currently on Gemini v 2.1.1

Thanks.

Our version of the time tracker will not work with 2.1.
I am not sure which time tracker you are using, but check that you have WSE 3.0 installed.

If WSE3 is installed on the server will Time Tracker work on 2.1.1

No, our time tracker will only work with 3.x.

We have the same problem. We update from 3.5.4 to 3.6. Then we uninstall Time Traker and install the newest version. Since this update we can't not login. I wait somebody can help us.

Which version of time tracker are you using?
Can you please run debugview: http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx and post the output when trying to log in?

The version we use is 3.6 build 2543. The debug view follows:

[18064] CounterSoft Gemini: Start MainLoad
[18064] CounterSoft Gemini: Start ToggleControls
[18064] CounterSoft Gemini: End ToggleControls
[18064] CounterSoft Gemini: End MainLoad
[18064] CounterSoft Gemini: Start Login
[18064] CounterSoft Gemini: Start PageLoad
[18064] CounterSoft Gemini: Start BindURLCombo
[18064] CounterSoft Gemini: URL: http://unnoy7/gemini
[18064] CounterSoft Gemini: URL: http://localhost/gemini/
[18064] CounterSoft Gemini: Matched URL: http://localhost/gemini/
[18064] CounterSoft Gemini: End BindURLCombo
[18064] CounterSoft Gemini: Read Registry: WinAuth. Referencia a objeto no establecida como instancia de un objeto. :: CounterSoft.Gemini.Client.Helpers ::    en CounterSoft.Gemini.Client.Helpers.RegistryHelper.ReadRegistryValue(String KeyName, RegistryFolders folder)
[18064] CounterSoft Gemini: UserName: Manager
[18064] CounterSoft Gemini: Folder: TimeTracker
[18064] CounterSoft Gemini: Start ProxyServerSetting
[18064] CounterSoft Gemini: Read Registry: ProxyServerName. Referencia a objeto no establecida como instancia de un objeto. :: CounterSoft.Gemini.Client.Helpers ::    en CounterSoft.Gemini.Client.Helpers.RegistryHelper.ReadRegistryValue(String KeyName, RegistryFolders folder)
[18064] CounterSoft Gemini: Start SetControlLocation
[18064] CounterSoft Gemini: End SetControlLocation
[18064] CounterSoft Gemini: End ProxyServerSetting
[18064] CounterSoft Gemini: Data loaded: 20
[18064] CounterSoft Gemini: Start language Changed
[18064] CounterSoft Gemini: End Language Changed:
[18064] CounterSoft Gemini: Start language Changed
[18064] CounterSoft Gemini: Start Localize
[18064] CounterSoft Gemini: End Localize
[18064] CounterSoft Gemini: End Language Changed: pt-BR
[18064] CounterSoft Gemini: User Language: en-US
[18064] CounterSoft Gemini: Start language Changed
[18064] CounterSoft Gemini: Start Localize
[18064] CounterSoft Gemini: End Localize
[18064] CounterSoft Gemini: End Language Changed: en-US
[18064] CounterSoft Gemini: Language Set:
[18064] CounterSoft Gemini: End PageLoad
[18064] CounterSoft Gemini: Start DoLogin
[18064] CounterSoft Gemini: Checking Model.Authenticated
[18064] CounterSoft Gemini: Checking offline setting
[18064] CounterSoft Gemini: Checking webservices URL suffix: http://unnoy7/gemini
[18064] CounterSoft Gemini: Starting logon process
[18064] CounterSoft Gemini: Calling ServiceHelper.AuthorisationServicesLogIn
[18064] CounterSoft Gemini: Exception caught during logon!
[18064] CounterSoft Gemini: Logon Exception. No se puede cargar el archivo o ensamblado 'System.ComponentModel.DataAnnotations, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' ni una de sus dependencias. El sistema no puede encontrar el archivo especificado. :: Newtonsoft.Json ::    en Newtonsoft.Json.Serialization.JsonTypeReflector.GetAssociateMetadataTypeFromAttribute(Type type)
[18064]    en Newtonsoft.Json.Utilities.ThreadSafeStore2.AddValue(TKey key) <BR>[18064]&nbsp;&nbsp;&nbsp; en Newtonsoft.Json.Utilities.ThreadSafeStore2.Get(TKey key)
[18064]    en Newtonsoft.Json.Serialization.JsonTypeReflector.GetAttribute[T](Type type)
[18064]    en Newtonsoft.Json.Serialization.JsonTypeReflector.GetAttribute[T](ICustomAttributeProvider attributeProvider)
[18064]    en Newtonsoft.Json.Serialization.JsonTypeReflector.GetConverterTypeFromAttribute(ICustomAttributeProvider attributeProvider)
[18064]    en Newtonsoft.Json.Utilities.ThreadSafeStore2.AddValue(TKey key) <BR>[18064]&nbsp;&nbsp;&nbsp; en Newtonsoft.Json.Utilities.ThreadSafeStore2.Get(TKey key)
[18064]    en Newtonsoft.Json.Serialization.JsonTypeReflector.GetConverter(ICustomAttributeProvider attributeProvider, Type targetConvertedType)
[18064]    en Newtonsoft.Json.JsonSerializer.HasClassConverter(Type objectType, JsonConverter& converter)
[18064]    en Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValue(JsonReader reader, Type objectType, Object existingValue, JsonConverter memberConverter)
[18064]    en Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType)
[18064]    en Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
[18064]    en Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
[18064]    en Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
[18064]    en Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value)
[18064]    en CounterSoft.Gemini.WebServices.BaseService.GetObjectFromResponse[T](Stream stream)
[18064]    en CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType)
[18064]    en CounterSoft.Gemini.WebServices.BaseService.WhoAmI()
[18064]    en CounterSoft.Gemini.Client.Commons.Helpers.ServiceHelper.AuthorisationServicesLogIn(GeminiModel model, String sUserName, String sPassword, String apiKey, Boolean winAuthentication)
[18064]    en CounterSoft.Gemini.Client.UI.Presenters.LoginPresenter.DoLogin()
[18064] CounterSoft Gemini: DoLogin End
[18064] CounterSoft Gemini: Start SetLanguages
[18064] CounterSoft Gemini: End SetLanguages
[18064] CounterSoft Gemini: Read Registry: PreviousSavedTime. Referencia a objeto no establecida como instancia de un objeto. :: CounterSoft.Gemini.Client.Helpers ::    en CounterSoft.Gemini.Client.Helpers.RegistryHelper.ReadRegistryValue(String KeyName, RegistryFolders folder)

Please make sure that you have .NET 3.5 SP1 installed on the machine.

That's the matter! I have installed 3.5 and 3.5 SP1 was missing. Thank you very much.

Hi

I have a similar problem, but .net 3.5 SP1 is installed on local machine.

Gemini Time Tracker 3.6 build 2543.
Gemini 3.5.4 (Build 2435)
WSE 3.0 installed on server (but I don't now how to check if it's correctly installed).

Debug log (IP replaced with X):

00000000    0.00000000    [900] CounterSoft Gemini: Start DoLogin   
00000001    0.00241872    [900] CounterSoft Gemini: Checking Model.Authenticated   
00000002    0.00244197    [900] CounterSoft Gemini: Checking offline setting   
00000003    0.00255668    [900] CounterSoft Gemini: Checking webservices URL suffix: http://XX.XX.XXX.XX:8080/Gemini
00000004    0.00265539    [900] CounterSoft Gemini: Starting logon process   
00000005    0.00268462    [900] CounterSoft Gemini: Calling ServiceHelper.AuthorisationServicesLogIn   
00000006    0.02310997    [900] CounterSoft Gemini: Exception caught during logon!   
00000007    0.02335946    [900] CounterSoft Gemini: Logon Exception. Unexpected token parsing binary. Expected String, got StartArray. :: Newtonsoft.Json ::    bei Newtonsoft.Json.Converters.BinaryConverter.ReadJson(JsonReader reader, Type objectType, JsonSerializer serializer)    
00000008    0.02335946    [900]    bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValue(JsonReader reader, Type objectType, Object existingValue, JsonConverter memberConverter)    
00000009    0.02335946    [900]    bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(JsonProperty property, JsonReader reader, Object target)    
00000010    0.02335946    [900]    bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetObjectMember(JsonReader reader, Object target, JsonObjectContract contract, String memberName)    
00000011    0.02335946    [900]    bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, String id)    
00000012    0.02335946    [900]    bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateAndPopulateObject(JsonReader reader, JsonObjectContract contract, String id)    
00000013    0.02335946    [900]    bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, Object existingValue)    
00000014    0.02335946    [900]    bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValue(JsonReader reader, Type objectType, Object existingValue, JsonConverter memberConverter)    
00000015    0.02335946    [900]    bei Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType)    
00000016    0.02335946    [900]    bei Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)    
00000017    0.02335946    [900]    bei Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)    
00000018    0.02335946    [900]    bei Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)    
00000019    0.02335946    [900]    bei Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value)    
00000020    0.02335946    [900]    bei CounterSoft.Gemini.WebServices.BaseService.GetObjectFromResponse[T](Stream stream)    
00000021    0.02335946    [900]    bei CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType)    
00000022    0.02335946    [900]    bei CounterSoft.Gemini.WebServices.BaseService.WhoAmI()    
00000023    0.02335946    [900]    bei CounterSoft.Gemini.Client.Commons.Helpers.ServiceHelper.AuthorisationServicesLogIn(GeminiModel model, String sUserName, String sPassword, String apiKey, Boolean winAuthentication)    
00000024    0.02335946    [900]    bei CounterSoft.Gemini.Client.UI.Presenters.LoginPresenter.DoLogin()   
00000025    0.03028977    [900] CounterSoft Gemini: DoLogin End   

The 3.6 time tracker will only work with 3.6 Gemini web.
Please use: http://www.countersoft.com/downloads/v354/CounterSoftGeminiTimeTrackerv15_4.exe

I didn't realize that.
Thank you!