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Broken images in emails - v2.2.6

web-app

After upgrading from v2.05 to 2.2.6, all images that I embed in the editor can be seen when viewing the issue in Gemini but when the system sends out those email notifications, the images appear as broken links.

When I look at the SRC of the images in the emails, I see something like <IMG alt=""
      src="/Gemini/controls/RAD/UserImages/Image1.jpg">

I tried to update the "\templates\mail\html\Common-Header.vm" file by inserting a base path such as <base href="http://gemini.company.com" /> but this didn't work. It used to work back in v2.0.5 where it was added in the "\templates\mail\html\CommonHeader.st" file. Note the filename difference between the 2 versions. It seems that this "Common-Header.vm" file isn't used as part of the email template.

Any help is appreciated!
RHuang
· 1 		RHuang
Tuesday, December 18, 2007, 6:55:31 AM
Replies (4)
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Has anyone experienced this issue? Has it been identified as a bug? Am I the only one with this issue? Any response will be helpful!
RHuang
· 1 		RHuang
Thursday, December 20, 2007, 8:36:55 AM
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Are you using the mail plugin for emails?
Mark Wing
· 9108 		Mark Wing
Thursday, December 20, 2007, 9:32:06 AM
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Hi Mark, thanks for replying.

I'm using the SchedulerService. All emails are being received just that the images are shown as broken images.
RHuang
· 1 		RHuang
Thursday, December 20, 2007, 10:05:04 AM
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I found the problem. I'm supposed to modify this file instead. Thanks Mark for giving me a clue to where the problem might lie in.

C:\Program Files\CounterSoft\Gemini Scheduler Service\MailTemplates\html\CommonHeader.en-GB
RHuang
· 1 		RHuang
Thursday, December 20, 2007, 11:27:55 AM