Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Plugin Trouble

web-app

I have just upgraded our server to 3.6.4 2630 and am having trouble getting my plugin to log information correctly. I rebuilt it with the CounterSoft.Gemini.Commons.dll and CounterSoft.Gemini.Logging.dll files from the server.

After copying my updated plugin to the bin\plugins directory it can tell that it recognizes the update because of the delay when I refresh the web browser for the first time. But when I call DiagnosticsManager.EventLogMessage or DiagnosticsManager.TraceLogMessage in my IssueAssigned handler, it never shows up in the System Information | System Log page in the Administration area. I noticed that the logging functions changed a bit from the older version.

If I make my IssueAssigned function simply "throw new Exception("[LS] exception!")" then I can see that exception in the System Information | System Log page, so I know IssueAssigned is getting called.

Am I missing something?

Server Info: Windows Server 2008 (32-bit) SQL Server 2008

Code: namespace LSGeminiEvents { public class LSIssueListener : AbstractIssueListener { private string m_desc;

    public LSIssueListener()
    {
        m_desc = "LS Gemini Plugin";
    }

    public override string Description { get { return m_desc; } set { m_desc = value; } }

    public override void IssueAssigned(IssueEventArgs args)
    {
        DiagnosticsManager.TraceMessage("[LS] IssueAssigned");
        DiagnosticsManager.EventLogMessage("[LS] IssueAssigned");
    }
}

}

thebizrock
· 1
thebizrock
Replies (4)
helpful
0
not helpful

It might be a permissions issue. Do you not get any errors in the log?

Can you send your solution to support at countersoft dot com?


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

There are no errors in the Gemini System Log. I am sending the code now...


thebizrock
· 1
thebizrock
helpful
0
not helpful

I have exactly the same trouble with the same version of Gemini. If you find out what's wrong, I would like to know what it is. Thanks !


FasteX_
· 1
FasteX_
helpful
0
not helpful
ANSWER

It worked !!!! With version 3.6.5; and we must put only the resulting dll( s ) and NOT the CounterSoft.Gemini.Commons.dll.


FasteX_
· 1
FasteX_