Workflow
Hi,
we'd like to enable a workflow in Gemini like as follows:
1. Any user creates an issue/ticket
2. Issue gets status "to be assigned" and "assignee" gets an e-mail which informs assignee to assign a ticket
3. Assignee assigns the ticket to an employee and employee gets an e-mail about the new ticket.
How is this possible?
jtolksdo
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Monday, January 7, 2008, 1:42:53 PM |