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Unable to send Email Alerts



We just upgraded from 2.0.5 to 2.2.2 and are having problems with email alerts.

We are using the email plugin to send alerts. Clicking the test button works and sends out the test mail.

However when alert is triggered, like updating an issue, the following errors appear in the System Log.

Socket connection was aborted by remote host.

24/09/2007 18:06:19

SOURCE: CounterSoft.Gemini.Commons TARGETSITE: Boolean SendEmail(CounterSoft.Gemini.Commons.GeminiConfigurationEN, CounterSoft.Gemini.Commons.EmailAlert, CounterSoft.Gemini.Commons.IssueWatcherEN) STACKTRACE: at CounterSoft.Gemini.Commons.Emailer.SendEmail(GeminiConfigurationEN config, EmailAlert alertMessage, IssueWatcherEN recipient) at CounterSoft.Gemini.Business.MailPlugin.SendMail(String subject, ArrayList emailList, String body, Boolean bHTML)

We the application is running under IIS windows 3003 SP1, with windows authentication enabled. Verbose SMTP logging is also enabled in the application.


· 1
Replies (1)
not helpful

This might be a permission issue.The mail plugin is running under a less privileged user.

Saar Cohen
· 5000
Saar Cohen