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Need help getting Mailbox Processor functional

web-app

I just did a fresh install of 2.1.1 and I'm attempting to get mailbox process or to add tasks based on email. I am successfully receiving email from the web app, but no emails to my specified address are making it into the project.

I'm not sure how I can even test to see if the service is connecting to the pop successfully, or if the issue is somewhere else.

Some points of configuration:

  • I have the WSE 3.0 installed
  • I have successfully installed the service and pointed to the GeminiEmailSettings.xml
  • I have verified that email goes to that box and can login to see/retrieve it via other clients (web access and Outlook). I"m also leaving copy on server so mail is in there.
  • Here is my config:

    <?xml version="1.0" encoding="utf-8" ?>
    <settings>
     <General>
      <add key="GeminiURL" value="http://path/"/>
      <add key="WebServicesCode" value="zzzzz"/>
      <add key="CheckEverySecs" value="90"/>
     </General>
     <WatchProjects>
      <Project>
       <add key="ProjectID" value="3"/>
       <add key="UserID" value="2"/>
       <add key="ComponentID" value="6"/>
       <add key="IssueType" value="5"/>
       <add key="IssuePriority" value="1"/>
       <add key="EmailServer" value="mail server"/>
       <add key="EmailServerPort" value="110"/>
       <add key="UseAPOP" value="false"/>
       <add key="EmailAddress" value="help@email.net"/>
       <add key="EmailUserName" value="user"/>
       <add key="EmailPassword" value="pass"/>
       <add key="DeleteMessages" value="true"/>
       <add key="SubjectLikeRegExp" value=""/>
       <add key="SubjectNOTLikeRegExp" value="Support"/>
      </Project>
     </WatchProjects>
    </settings>

I even tried uninstalling the service and reinstalling it as i had wse 2 sp2 when i first intalled the service. I can connect via desktop successfully so i know i'm accessing the web service.

I simply cannot figure out what I'm doing wrong. Any help would be very much appreciated.

Thx

Swampboy
· 1
Swampboy
Replies (6)
helpful
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not helpful

Well, I just realized what i did. I was using the geminismtp.exe from the \Gemini\MailboxProcessor folder. I just reread the guide yet again and saw that i am to use the \Gemini\MailboxProcessor\bin\release\geminismtp.exe and it worked like a champ.

Thx


Swampboy
· 1
Swampboy
helpful
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not helpful

I have sent several tests today to my monitored mailbox and Gemini isn't picking them up. I've attemtped to restart the service. Is there something I can check? It worked that one time and now nothing.
Thx


Swampboy
· 1
Swampboy
helpful
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not helpful

Are there any errors in windows event viewer?


Mark Wing
· 9108
Mark Wing
helpful
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I just realized what I did. I had specified a path that included c:\documents and settings, so that it threw error once it hit the first space. I had forgotten that I had copied the .xml file to c:. So i restarted the service not specifiying a path and it's fine.

Complete pilot error. My bad.
Tj


Swampboy
· 1
Swampboy
helpful
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Hi:

I just installed Gemini, I'm unable to find the MailboxProcessor folder, do you know where I can find it?

Thanks


amw
· 1
amw
helpful
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not helpful

You need to download the scheduler service and install it.

Configure the config file, which usuall under C:\progarm files\Countersoft\Scheduler


Mark Wing
· 9108
Mark Wing